Introduction Our client is one of the key players within the Connectivity space with products ranging across all technologies, including FTTH & FTTX. Our client is a subsidiary of a leading Telecommunications company with a South African context Description The Sales Contact Centre Team Leader's primary objective is to lead and manage a team of agents to maximise revenue opportunities and exceed ...
MAIN PURPOSE OF JOB: Manage the day to day planning, operation and problem-solving of a team of agents in order to meet with the required service level components, standards and Call Centre targets. QUALIFICATION & EXPERIENCE: Matric or relevant qualification Customer Service experience in a Call Centre environment Experience in people management / supervisory role RESPONSIBILITIES &DUTIES: 1. Cu...
We're seeking Call Centre Agents - Johannesburg (Midrand). To sell a range of products to potential customers Duties & Responsibilities Making professional sales call to customers. Knowing the product being sold. Handling and overcoming objections from clients. Call Center experience
We're seeking Call Centre Agents - Johannesburg (Midrand). To sell a range of products to potential customers Duties & Responsibilities Making professional sales call to customers. Knowing the product being sold. Handling and overcoming objections from clients. Call Center experience
VSc Solutions is a leading provider of supply chain technology and consulting solutions to emerging markets across the globe. We provide custom solutions that are scalable to any industry and any supply chain environment with the key focus on delivering profits and enhancing competitive advantage. The individual will use the customer's ERP system to receive daily orders and plan the orders within...
Supervisor: Call Centre | Europcar | Bruma Details Closing Date 2024/05/02 Reference Number MOT240426-7 Job Title Supervisor: Call Centre | Europcar | Bruma Branch/Department Call Centre, Zulberg Close Job Type Classification Permanent Location - Town / City Bruma Location - Province/Area Gauteng Location - Country South Africa Job Description Europcar has a permanent opportunity available for a ...
1st line IT and technical support Troubleshoot and analyse IT hardware and software issues Log and track incidents and requests Track, route and redirect tickets Escalate re-occurring incidents Identify trends Follow up on priority incidents and requests Resolve internal / partner / supplier IT queries Resolve IT concerns and escalate high priority issues Perform system installations, updates, an...
Leading Tour Company is looking for energetic, well-travelled, passionate individuals who love everything about travel and who have a passion for turning holiday dreams into reality. The travel consultants provide world-class service by effectively managing and coordinating the selling and booking of holiday packages to the Travel Agent, to achieve personal and company sales targets, in line with...
Team Leader - Johannesburg Are you ready to take the next step in your career?The purpose of this role is to ensure the day-to-day management of a team of Agents, in a manner that is in line with excellent service delivery to meet the client's contractual obligations. What would make you a good fit for this role? Must be willing and able to work in a shifted environment. Requirements 1 year Call ...
Job Tittle: Communication Centre Support ManagerKey Responsibilities:Leadership: Lead team members to achieve strategic objectives and implement the client vision for the Communication Centre.Client Servicing: Ensure adherence to SLAs, handle technical and escalated enquiries, and foster collaboration between teams.Decision Making: Prioritize tasks, analyze data for informed decisions, and manage...
MAIN PURPOSE OF JOB:Manage the day to day planning, operation and problem-solving of a team of agents in order to meet with the required service level components, standards and Call Centre targets. QUALIFICATION & EXPERIENCE: Matric or relevant qualification Customer Service experience in a Call Centre environment Experience in people management / supervisory roleRESPONSIBILITIES &DUTIES:1. Custo...
Leading Tour Company is looking for energetic, well-travelled, passionate individuals who love everything about travel and who have a passion for turning holiday dreams into reality. The travel consultants provide world-class service by effectively managing and coordinating the selling and booking of holiday packages to the Travel Agent, to achieve personal and company sales targets, in line with...
JOB CARD TECHNICAL SERVICE ADVISOR JOHANNESBURG - R12000 to R14000 based on experience and qualifications. We are recruiting two motivated and detail-oriented JOB CARD TECHNICAL SERVICE ADVISOR to join a Catering Supply Company s team in Johannesburg. The primary responsibilities of this role include handling call centre duties such as logging service calls, opening job cards, generating quotatio...
About the job GCC Coordinator - Foreign language (Portuguese Speaking)To provide professional and efficient call services to optimise client experience. As the GCC Coordinator, you will be responsible for administrative work relevant to the call desk, facilitating consultant calls, International call taking, medical assistance and managing. As a coordinator for Portuguese-speaking countries, the ...
Right to Care is at the vanguard in supporting and delivering prevention, care, and treatment services for HIV and associated diseases. We work with government and communities to find pioneering solutions to build and strengthening public healthcare. We embrace a strong entrepreneurial culture and focused on innovation and the use of technology to enhance services, address skills shortages, and d...
Business Unit Manager - Financial LinesAre you a seasoned short term insurance professional with management experience? Ready for the next step in your career? Read on!!!Aon South Africa is recruiting a Business Unit Manager - Financial Lines in our Speciality Solutions department, based on a hybrid basis from our Head Office in Sandton.The role of the Business Unit Manager is to ensure that set ...
As a proud Walmart-owned company, Massmart offers more than just a job; it's a place where you can create a real impact on our customers' lives and your own. Now is your chance to take the next step in your career journey!This is an exciting time to join our World.Our core Values Respect, Integrity, Service and Excellence, are evident in our everyday work environment.We are a merchandise Led busi...
12 Month contract role with top tier financial services company requires the skills of an experienced Change Management Consultant for an Electronic Quoting Change Management Project. The responsibilities of the change management officer will include but not be limited to the following: Coordination of in person and or online training sessions for the various impacted business functions including...
Job Objective: Our client is looking for a Customer Care Coordinator for an automotive company who will work closely with the Aftersales and Customer Care team to ensure the daily effectiveness of the overall department. The candidate will thus, be a key member of the Company's Aftersales team in ensuring that key outputs are delivered effectively and efficiently. To be successful in this role, t...
*THIS POSITION REQUIRES OUTBOUND CALL CENTRE EXPERIENCE*Make a family's year and ensure they have a comfortable road trip, by joining a leisure vehicle rental company as a Customer Service Agent. We are looking for a professional and dedicated individual with excellent customer service, organizational, sales and communication skills to join the team. To apply is absolutely essential that you have...
Merchant Solutions Sales and Service Consultant - Johannesburg Merchant Solutions Sales and Service Consultant - Johannesburg Responsible for achieving Acquiring & Merchant Sales targets for the relevant region, Inclusive of cross-selling of all other banking products & services, in order to ensure continuous customer & product growth. Managing relationships with customers & potential customers, ...
Merchant Solutions Sales and Service Consultant - Johannesburg Merchant Solutions Sales and Service Consultant - Johannesburg Responsible for achieving Acquiring & Merchant Sales targets for the relevant region, Inclusive of cross-selling of all other banking products & services, in order to ensure continuous customer & product growth.Managing relationships with customers & potential customers, i...
Client Services ConsultantAre you ready for the next step in your insurance experience? Do you have personal lines and commercial experience? Passionate about client service? Read on!!Aon South Africa is recruiting a Client Service Consultant in our High Volume Client Service Centre based on a hybrid basis from our Head Office in Sandton. The role of the client service consultant, as the primary ...
Company is a dynamic and vibrant player in South Africa's life insurance industry. We're passionate about life insurance and the good it can do. In the digital era, people are collaborating, co-creating and sharing like never before. Consumers want to take charge and customise every part of their world to meet their needs. We're applying these same principles to life insurance cover to create pro...