call centre job vacancies in johannesburg

The Prospective Reviewer role within the pre-authorisation call centre, is responsible for authorising hospital authorisation requests ensuring that requirements of clinical appropriateness, medical necessity and clinical risk management are met. Key Activities:Authorising hospital authorization requests by applying coding principles, medical scheme rules and benefits, and managed care policies a...

The purpose of this role is to ensure the day to day management of a team of Agents, in a manner that is in line with excellent service delivery. Coaches the team in order to ensure quality of delivery meets the appropriate standard. Communicates information in a timely, accurate and understood manner to all team members. Ensure that all Human Resources policies and procedures are observed.Areas ...

Contact Centre Agent (Graduate) page is loaded Contact Centre Agent (Graduate) Apply posted on Posted 3 Days Ago job requisition id JR9070 Kick-start your career in the online gaming world and experience the very latest in technology and innovation.About our company Work is play :) We make games, and we're passionate about it. We're a dev house which specializes in advanced, cutting edge online f...

Contact Centre Agent (Graduate) page is loaded Contact Centre Agent (Graduate) Apply posted on Posted 3 Days Ago job requisition id JR9070 Kick-start your career in the online gaming world and experience the very latest in technology and innovation. About our company Work is play :) We make games, and we're passionate about it. We're a dev house which specializes in advanced, cutting edge online ...

Are you a dynamic and strategic marketing expert with a passion for consumer fundraising? Are you at that junction in your career where you believe your purpose is about changing the lives of those around you, bringing your marketing expertise to drive impactful campaigns and inspiring others? If so, we invite you to join the SA Guide Dogs Association as our Head of Consumer Marketing and Fundrai...

Sales Call Centre Agent 1 page is loaded Sales Call Centre Agent 1 Apply posted on Posted 4 Days Ago job requisition id R12081 Job DescriptionDear Future, Sales Call Centre Agent The Call Centre Agent is the middleman between The Engine Room and clients, promoting products and services as well as building long-term relationships. Responsible for quoting clients either as a result of an Inbound or...

About the job GCC Coordinator - Foreign language (Portuguese Speaking)To provide professional and efficient call services to optimise client experience. As the GCC Coordinator, you will be responsible for administrative work relevant to the call desk, facilitating consultant calls, International call taking, medical assistance and managing. As a coordinator for Portuguese-speaking countries, the ...

MAIN PURPOSE OF JOB: Manage the day to day planning, operation and problem-solving of a team of agents in order to meet with the required service level components, standards and Call Centre targets. QUALIFICATION & EXPERIENCE: Matric or relevant qualification Customer Service experience in a Call Centre environment Experience in people management / supervisory role RESPONSIBILITIES &DUTIES: 1. Cu...

We're seeking Call Centre Agents - Johannesburg (Midrand). To sell a range of products to potential customers Duties & Responsibilities Making professional sales call to customers. Knowing the product being sold. Handling and overcoming objections from clients. Call Center experience

We're seeking Call Centre Agents - Johannesburg (Midrand). To sell a range of products to potential customers Duties & Responsibilities Making professional sales call to customers. Knowing the product being sold. Handling and overcoming objections from clients. Call Center experience

VSc Solutions is a leading provider of supply chain technology and consulting solutions to emerging markets across the globe. We provide custom solutions that are scalable to any industry and any supply chain environment with the key focus on delivering profits and enhancing competitive advantage. The individual will use the customer's ERP system to receive daily orders and plan the orders within...

Sales Call Centre Agent 1 page is loaded Sales Call Centre Agent 1 Apply posted on Posted 4 Days Ago job requisition id R12081 Job DescriptionDear Future, Sales Call Centre AgentThe Call Centre Agent is the middleman between The Engine Room and clients, promoting products and services as well as building long-term relationships. Responsible for quoting clients either as a result of an Inbound or ...

Supervisor: Call Centre | Europcar | Bruma Details Closing Date 2024/05/02 Reference Number MOT240426-7 Job Title Supervisor: Call Centre | Europcar | Bruma Branch/Department Call Centre, Zulberg Close Job Type Classification Permanent Location - Town / City Bruma Location - Province/Area Gauteng Location - Country South Africa Job Description Europcar has a permanent opportunity available for a ...

1st line IT and technical support Troubleshoot and analyse IT hardware and software issues Log and track incidents and requests Track, route and redirect tickets Escalate re-occurring incidents Identify trends Follow up on priority incidents and requests Resolve internal / partner / supplier IT queries Resolve IT concerns and escalate high priority issues Perform system installations, updates, an...

Reference: NCM001669-TS-1 12 Month contract role with top tier financial services company requires the skills of an experienced Change Management Consultant for an Electronic Quoting Change Management Project. 12 Month contract role with top tier financial services company requires the skills of an experienced Change Management Consultant for an Electronic Quoting Change Management Project. The r...

Team Leader - Johannesburg Are you ready to take the next step in your career?The purpose of this role is to ensure the day-to-day management of a team of Agents, in a manner that is in line with excellent service delivery to meet the client's contractual obligations. What would make you a good fit for this role? Must be willing and able to work in a shifted environment. Requirements 1 year Call ...

Leading Tour Company is looking for energetic, well-travelled, passionate individuals who love everything about travel and who have a passion for turning holiday dreams into reality. The travel consultants provide world-class service by effectively managing and coordinating the selling and booking of holiday packages to the Travel Agent, to achieve personal and company sales targets, in line with...

Matric1 Year Call Centre experienceMust be able to work independently, Must be able to work under pressure, Must have a good working track record, Excellent problem solving skills, Excellent communication skills Duties: Full Inbound Call Centre functions Taking calls Data Capturing Client liaison Confirming clients information on the system Taking and placing of orders AdministrationThe post Call...

Job Tittle: Communication Centre Support ManagerKey Responsibilities:Leadership: Lead team members to achieve strategic objectives and implement the client vision for the Communication Centre.Client Servicing: Ensure adherence to SLAs, handle technical and escalated enquiries, and foster collaboration between teams.Decision Making: Prioritize tasks, analyze data for informed decisions, and manage...

MAIN PURPOSE OF JOB:Manage the day to day planning, operation and problem-solving of a team of agents in order to meet with the required service level components, standards and Call Centre targets. QUALIFICATION & EXPERIENCE: Matric or relevant qualification Customer Service experience in a Call Centre environment Experience in people management / supervisory roleRESPONSIBILITIES &DUTIES:1. Custo...

Description naGathering and compiling all the relevant documents and information required by investigators to start the investigation process.Ensure effective quality profiling for LVA S and investigations.Determining the merits of the claim - fraudulent versus legitimateConducting background checks on individuals or companiesEnsure the timeous identification, if possible, of fraudulent claims, r...

12 Month contract role with top tier financial services company requires the skills of an experienced Change Management Consultant for an Electronic Quoting Change Management Project. The responsibilities of the change management officer will include but not be limited to the following: Coordination of in person and or online training sessions for the various impacted business functions including...

Description N/AGathering and compiling all the relevant documents and information required by investigators to start the investigation process.Ensure effective quality profiling for LVA'S and investigations.Determining the merits of the claim - fraudulent versus legitimateConducting background checks on individuals or companiesEnsure the timeous identification, if possible, of fraudulent claims, ...

Cape Town - Permanent role - Hybrid Leading Financial Services Client seeks a Partner & Campaign Manager to manage partner campaigns across the entire marketing funnel (acquisition and conversion). In addition to creating new campaigns, you will examine ways to optimise direct platform channels, including providing support for partner databases, creating creative messaging, testing protocols, adh...