call centre customer service johannesburg jobs

We are seeking a Call Centre Agent to join our team in fast-paced environment and provide callers with a first time resolution to queries in order to provide quality service within the required SLA framework, business rules and regulatory requirements through the execution of predefined objectives as per agreed SOPs. 12 month contract - 100% Onsite Process: Accountable for own work quality, stand...

Customer Care Agent Position Overview:As an International Call Centre Agent (Customer Service Representative), you will be a leading Brand Ambassador serving as the first point of contact for customers. We are looking for candidates who have a keen interest in solving customer issues and answering questions while being committed to delivering exceptional customer service in a caring and considera...

Are you ready to lead and shape the future of customer service in the iGaming industry? Join a leading iGaming company in Johannesburg as the Customer Engagement Manager , where you'll drive excellence, innovation, and customer-centric strategies. You will play a crucial role in ensuring customer satisfaction and enhancing the overall user experience. If you're a dynamic and strategic leader look...

These jobs were popular with other job seekers 3rd Floor, 26 Girton Road, Parktown, Johannesburg, 2193 3rd Floor, 26 Girton Road, Parktown, Johannesburg, 2193 MH Solutions Call Centre Manager - (must have Technical and ISP experience) Roodepoort Permanent Full Time Published: 6 days ago R66000 pm EE/AA, Non EE/AA Easy apply Introduction To lead and enhance the operations of the Contact Centre, en...

These jobs were popular with other job seekers Johannesburg - North (Sandton / Midrand / Diepsloot) Johannesburg - North (Sandton / Midrand / Diepsloot) Communicate successfully with Customers (both internal and external) via the appropriate media, being telephone, email or fax.Learn and understand the importance of the companies products and services and apply empathy to situations / discussions...

Job Description Are you ready to lead and shape the future of customer service in the iGaming industry? Join a leading iGaming company in Johannesburg as the Customer Engagement Manager , where you'll drive excellence, innovation, and customer-centric strategies. You will play a crucial role in ensuring customer satisfaction and enhancing the overall user experience. If you're a dynamic and strat...

Duties will include but not be limited to:Performance managementStaff developmentChange managementEffective management of Call Centre & Assessing functionsEffective submission of reportsSubmission and management of departments budgetEffective management of clientsEffective management of relationships and service delivery to all stakeholdersEnsure that recognition is given for excellent performanc...

Our Company is currently seeking the skills and expertise of a vibrant and energetic Customer Service Agent, based in Johannesburg. Responsibilities Key duties and responsibilities (including but not limited to): Process all customer transactions accurately and timeously. Manage orders from entry to finalisation.Manage all customer feedback requirements regarding Order Status, Backorder Reporting...

Duties will include but not be limited to: Performance management Staff development Change management Effective management of Call Centre & Assessing functions Effective submission of reports Submission and management of departments budget Effective management of clients Effective management of relationships and service delivery to all stakeholders Ensure that recognition is given for excellent p...

Description Requirements Grade 12 or equivalentProficiency in relevant computer applications 1- 3 years of experience in call centre environmentKnowledge of customer service practices and principlesPay attention to detailBe diligent, timely and professionalStrong listening, verbal and written communication skills Work Level Junior Job Type Permanent Salary Market Related EE Position No Location F...

Reference: JHB000337-JG-1 A provider of best in-class administrative and managed care services with a value-added service offering aimed at ensuring streamlined, efficient, and cost-saving processes in the management of Hospital Benefit, Pharmacy Benefit, Disease Risk and Oncology is looking for a Call Centre Manager. The role will involve the daily running and management of the call centre throu...

Requirements:Matric2 years in Customer Service2 in Call Centre EnvironmentComputer LiteratePatientGreat Communication SkillsAbility to stay calm when customers are stressed or upset.Responsibilities:Ensure customer satisfaction and provide professional customer support.Maintaining a positive, empathetic, and professional attitude toward customers at all times.Communicating with customers through ...

Are you ready to lead a dynamic team that provides world-class customer service? We are seeking a skilled Call Centre Manager to oversee our clients' Inbound and Outbound CRM support operations within the manufacturing sector. Reporting directly to the Line Manager for Sales and marketing, you'll play a pivotal role in driving excellence and efficiency across our call centre. Your responsibilitie...

Leading Financial Services Organisation based in Johannesburg is seeking a highly skilled Policy Services - Operations Assistant Manager with extensive LIFE Insurance experience. Oversee, in conjunction with the Operations Manager, the entire management of Policy Services (Operations) - Comprised of the following four areas: Call Centre, Claims, Data Management and Premium Administration Oversee,...

Randburg, South Africa | Posted on 01/18/2024 Alinta Tech Solutions (also known as Alinta Tech) is a Managed IT Support Services and Technology Solutions Provider. Our services include comprehensive IT support functions, Recruitment / Outsourced IT staffing and technology solutions designed to support the success and growth of small and medium-sized businesses. Alinta Tech is owned by Alintacorp ...

Supervisor Customer Value Maximization Listing reference: track_001203 Listing status: Online Apply by: 25 April 2024 Position summary Job category: IT and Telecommunications Location: Randburg Contract: Permanent Remuneration: Market Related EE position: No Introduction Tracker has been South Africa's leading vehicle tracking company since the 1990s. Tracker requires the services of a Customer V...

The employee is appointed as: Sales Agent to render services generally associated with this position. Duties will include but will not be limited to: Key Responsibilities: Calling the lead database that is provided by management and converting these leads into quality sales for the company. Managing large amounts of outbound calls in a timely manner Delivering prepared sales scripts to persuade p...

Are you dynamic and vibrant with a passion for providing exceptional customer service? We have the perfect opportunity for you!ÂÂOur client is a trend setting Car Rental Company and they are looking for the cream of the crop. You will be responsible for handling VIP rentals from end to end including bookings, breakdowns, admin, payouts, and everything in between. We need someone who embodies a bu...

Description Ensure that all TransUnion and government guidelines, procedures and policies have been followed, and track levels of accuracy Provides trend data to site management team Uses quality monitoring data management system to compile and track performance at team and individual level Delivers actionable data to various internal support groups as needed Coordinates and facilitates call cali...

Our global client is a pioneering innovator in mineral processing solutions seeking an experienced South African Customer Support Specialist (Africa) to joing their team. Middle management position. Purpose of the role is to support existing customers through the provision of assistance and expert advice on how to maintain the company's mill relining systems. Duties will include quoting technical...

Job Description:To ensure individual contributors are performing against targets, while reviewing their performance and coaching them to do so to assist in achieving the required operational results.(ads1)Job Responsibilities:Plan and implement actions to build their capabilities.Explain the local action plan to support team members in their understanding of what needs to be done and and how this...

The employee is appointed as: Sales Agent to render services generally associated with this position. Duties will include but will not be limited to: Key Responsibilities: Calling the lead database that is provided by management and converting these leads into quality sales for the company. Managing large amounts of outbound calls in a timely manner Delivering prepared sales scripts to persuade p...

Our client in the Hospitality Supply industry is currently looking for a Customer Service Agent , in Johannesburg. rocess all customer transactions accurately and timeously. Manage orders from entry to finalisation. Manage all customer feedback requirements regarding Order Status, Backorder Reporting, and general inquiries in adherence to all policies and procedures. Develop positive relationship...

Leading Tour Company is looking for energetic, well-travelled, passionate individuals who love everything about travel and who have a passion for turning holiday dreams into reality. The travel consultants provide world-class service by effectively managing and coordinating the selling and booking of holiday packages to the Travel Agent, to achieve personal and company sales targets, in line with...