Schneider Electric is the global specialist in energy management and automation. With revenues of €26.6 billion in FY2015, our 185,000 employees serve customers in over 100 countries, helping them to manage their energy and process in ways that are safe, reliable, efficient and sustainable. From the simplest of switches to complex operational systems, our technology, software and services improve...
Reference: NCM001669-TS-1 12 Month contract role with top tier financial services company requires the skills of an experienced Change Management Consultant for an Electronic Quoting Change Management Project. 12 Month contract role with top tier financial services company requires the skills of an experienced Change Management Consultant for an Electronic Quoting Change Management Project. The r...
Reference: NCM001669-TS-1 12 Month contract role with top tier financial services company requires the skills of an experienced Change Management Consultant for an Electronic Quoting Change Management Project. 12 Month contract role with top tier financial services company requires the skills of an experienced Change Management Consultant for an Electronic Quoting Change Management Project. The r...
We are currently recruiting for a Call Centre Representative with a passion for sports betting that will be the liaison between our company and its current and potential customers. The successful candidate will be able to take initiative in effectively solving customer issues, complaints, and inquiries, keeping customer satisfaction at the core of every decision and behavior. We are currently rec...
The primary objective for appointing a Skills Coach in the Contact Centre includes providing,monitoring, evaluating and recording effective training activities. To design training material tohelp develop or improve job-related skills. The successful incumbent will be responsible forsystem, product, sales; customer service and soft skills as well as standard operating procedurestraining. They will...
The primary objective for appointing a Skills Coach in the Contact Centre includes providing,monitoring, evaluating and recording effective training activities. To design training material tohelp develop or improve job-related skills. The successful incumbent will be responsible forsystem, product, sales; customer service and soft skills as well as standard operating procedurestraining. They will...
RESPONSIBILITIES:? Responsible for the supervision of a quality Contact Centre with regard to receiving manual applications, welcoming and assisting Customers (Walk-In and General Visitors) , in accordance with manual;? Dealing with outbound calls in terms of an escalated query in terms of applications outside timeframe (e.g. 14 working days);? Monitoring generating of cases on dashboard and foll...
Introduction Our client is one of the key players within the Connectivity space with products ranging across all technologies, including FTTH & FTTX. Our client is a subsidiary of a leading Telecommunications company with a South African context Description The Sales Contact Centre Team Leader's primary objective is to lead and manage a team of agents to maximise revenue opportunities and exceed ...
Introduction Our client is one of the key players within the Connectivity space with products ranging across all technologies, including FTTH & FTTX. Our client is a subsidiary of a leading Telecommunications company with a South African context Description The Sales Contact Centre Team Leader's primary objective is to lead and manage a team of agents to maximise revenue opportunities and exceed ...
Send an email about this job to a friend or to yourself. Benefits: Medical Aid Bonus Training Parking Travel Allowance UDM International, a fast-paced direct marketing company is seeking a dynamic, driven, positive and hard-working individual to join the team! In-house training is provided with our amazing training team and coaches. Great weekly bonuses for being a top performer. Referral-based l...
Pretoria Permanent R7 400 p.m (commission earning and benefits) Sales Call Centre Agents_Long term InsuranceLocation: Menlo Park, Gauteng, South AfricaSalary: R7 400 p.m (commission earning and benefits)Purpose Statement of the Position:To generate sales according to target - Call Centre Sales AgentMarket products and achieve sales target Sell policies (out bound) Apply product knowledge Capture ...
Customer Service Fixed Term Contract Position Contract based in RandburgTo Start ASAPMain Purpose of Position:The Customer Service Agent is responsible to effectively assist customers with general and specific queries. It is imperative that accurate information is provided to the customer and that calls which cannot be resolved are escalated to correct stakeholders.Main Responsibilities (includin...
Role OverviewThe Relationship Manager is responsible for building and maintaining strong relationships with clients in the Insurance Industry. The Relationship Manager will work closely with the Product Managers to understand the data and details around lead volumes, lead costs, conversions and profitability as well as insights into why certain campaigns and channels are performing more effective...
Main Purpose of Position: Ensuring established quality standards through continuous evaluation and reporting of employee performance. Verify adherence and compliance to stated quality, customer and compliance standards. Aim to identify areas for employee development and training needs. Responsibilities: Validate information captured by the Agents are correct. Validate sales are compliant. Validat...
Main Purpose of Position: Ensuring established quality standards through continuous evaluation and reporting of employee performance. Verify adherence and compliance to stated quality, customer and compliance standards. Aim to identify areas for employee development and training needs. Responsibilities: Validate information captured by the Agents are correct. Validate sales are compliant. Validat...
Team Leader - Johannesburg Are you ready to take the next step in your career?The purpose of this role is to ensure the day-to-day management of a team of Agents, in a manner that is in line with excellent service delivery to meet the client's contractual obligations. What would make you a good fit for this role? Must be willing and able to work in a shifted environment. Requirements 1 year Call ...
Role Overview The Relationship Manager is responsible for building and maintaining strong relationships with clients in the Insurance Industry. The Relationship Manager will work closely with the Product Managers to understand the data and details around lead volumes, lead costs, conversions and profitability as well as insights into why certain campaigns and channels are performing more effectiv...
Job purpose:The sales supervisor will be responsible for assisting the sales manager to ensure the optimal functioning of the business, its procedures and its systems. Operationally responsible for selected sales agents, coordinates the shift-based activities of these agents to ensure an adequate output of work is maintained. Handles the more complex queries in relation to for example sales order...
A well-established Company in Randburg is looking to employ Call Centre Agents who can speak Swati. Duties and responsibilities include: Makes calls to customers from a set list - market research. Ensure that all calls are conducted in a professional and friendly manner, meeting the quality standards set by the company. Reaches daily set targets (productivity, quality, data) Minimum outbound call...
These jobs were popular with other job seekers 3rd Floor, 26 Girton Road, Parktown, Johannesburg, 2193 Genpact South Africa Proprietary Limited 3rd Floor, 26 Girton Road, Parktown, Johannesburg, 2193 Genpact South Africa Proprietary Limited Nutun Call Centre Team Manager (Telecoms) Permanent Full Time Published: 1 day ago EE/AA Easy apply IntroductionWe are urgently seeking a highly experienced T...
These jobs were popular with other job seekers 3rd Floor, 26 Girton Road, Parktown, Johannesburg, 2193 3rd Floor, 26 Girton Road, Parktown, Johannesburg, 2193 Intellibpo Customer Care Call Centre Position (International Call Centre USA) 3rd Floor, 26 Girton Road, Parktown, Johannesburg, 2193 We provide a variety of customer care, sales, claims, administration and office-based services to internat...
Job Purpose: To actively prospect potential home loan clients, through lead providers (agents and originators) and through personal marketing and people engagement opportunities, then by using the appropriate needs analysis based selling techniques, either switches them from other financial institutions or to offer them a new home finance packages that is tailor made and accompanied by our amazin...
Leading Tour Company is looking for energetic, well-travelled, passionate individuals who love everything about travel and who have a passion for turning holiday dreams into reality. The travel consultants provide world-class service by effectively managing and coordinating the selling and booking of holiday packages to the Travel Agent, to achieve personal and company sales targets, in line with...
Team Leader - Johannesburg Are you ready to take the next step in your career?The purpose of this role is to ensure the day-to-day management of a team of Agents, in a manner that is in line with excellent service delivery to meet the client s contractual obligations. What would make you a good fit for this role? Must be willing and able to work in a shifted environment. Requirements 1 year Call ...