A well-established company based in Pretoria East has a vacancy available for an Operations Manager (Industrial Operations Engineer) for their Contact Centre department. The ideal candidate will optimize the contact center, focusing on the operational landscape, analytics, agent performance, customer satisfaction, and overall efficacy of the contact center and drive change and optimization object...
We are currently seeking highly motivated and customer-focused individuals to join our client's Legal Collections Call Centre team. As a Legal Collections Call Centre Agent, you will be responsible for handling inbound and outbound calls relating to legal collections, ensuring a positive customer experience while successfully collecting outstanding debts. This is a great opportunity to build a ca...
Call Centre Agents
Call Centre Agent (English and Afrikaans)
We are currently seeking highly motivated and customer-focused individuals to join our client's Legal Collections Call Centre team. As a Legal Collections Call Centre Agent, you will be responsible for handling inbound and outbound calls relating to legal collections, ensuring a positive customer experience while successfully collecting outstanding debts. This is a great opportunity to build a ca...
Job Summary The Call Centre Agent will play a pivotal role in connecting with potential customers and qualifying leads to aid the sales team. The ideal candidate should be comfortable with high-volume outbound calls, be digitally savvy to handle chatbot and WhatsApp inquiries, and have a knack for lead capture and qualification. They should also be organized, punctual, and able to thrive in a hig...
Position: Call Centre Agent Location: Pretoria Are you all about sales and addressing customer concerns? Are you customer focused with the ability to meet deadlines? Do you love working with people and ensuring they feel heard? Then raise your hand because we're HIRING!! This role plays an integral part in our team, as you are the first point of contact between our customers and the Company and a...
RE 5 and 120 FAIS credits are essential Market products and achieve sales targets Sell policies (In and out bound ) Apply product knowledge Capture policies on the system Attend to client queries Process amendments on policies Responsible for own policy retention Requirements: Adhere and comply to FSB board notice in terms of FAIS Matric Call centre certificate RE 5 (Advantage) Registration as an...
Position: Sales Call Centre Agent Location: Pretoria Are you all about client services and addressing customer concerns? Are you a fantastic salesperson with the ability to meet deadlines? Do you love working with people and ensuring they feel heard? Then raise your hand because we're HIRING! This role plays an integral part in our team, as you are the first point of contact between our customers...
Attend to inbound and outbound callsSell funeral policiesWork towards achieving over and above targets of 7-8 sales per dayAccurate capturing of policy detailsAttend to client queriesAmendment of policiesClient / policy retentionWork within fit and proper requirementsMust haves:Valid and completed MatricCall centre certificateRE 5 certificate is an advantageDOFA date and certificate120 FAIS credi...
Call Center Agent - Urgently needed Description: Call Clients for New Sales Must-Have internet Remote setup Able to use Call Centre Dialer Remote training Ability to work from home Develop a growth strategy focused both on financial gain and customer satisfaction Conduct research to identify new markets and customer needs Arrange business meetings with prospective clients Promote the company's pr...
We are looking for experienced Call Centre candidates for a Long term insurer client with a big footprint in South Africa, then read further.... If you live in the surroundings areas of Pretoria South, this would be ideal.We are only looking for money hungry, very well English spoken, target driven ad top performing Call Centre Agents who have sold funeral covers / life covers to join our client,...
I am looking for RE 5 Outbound Call Centre Agents to start 1 April 2023 at out insurance client in Menlyn. Should be able to make 7-8 sales per dayUpsellObjection handling Educate client about product benefits (life/funeral/benefit/health) Must have (non-negotiable):MatricRE 5 - Completed Must have life / funeral / accidental / health cover product experience, selling in outbound call centre envi...
We are looking for an experienced Outbound Call Centre agents for a Long term insurer with a big footprint in South Africa, if this interests you then read further....We are only looking for money hungry, very well spoken English, target driven and top performing Call Centre Agents who have sold funeral cover to join our client towards PretoriaAttend to inbound and outbound callsSell funeral poli...
A well-established organization in Pretoria is seeking a Inbound Contact Agent Background in IT or Tehnical Support to join their team. Salary will be discussed in the interview. Able to communicate with customer on a variety of channels (WhatsApp,Phone, Email etc) Resolve customer issues efficiently and courteously promptly Provide a memorable customer experience and good customer service Must h...
Job FunctionsSalesIndustriesInsuranceSpecification1.Market products and achieve sales target (TCF) Sell policies (in and out bound) Apply product knowledge Capture policy on system Attend to client queries Process amendments on policies Responsible for own policy retention2.Fit and Proper Requirements Adhere and comply to FSB board notice in terms of FAISRequirementsFORMAL EDUCATION Matric Call C...
A well-established organization in Pretoria is seeking a Inbound Contact Agent Background in IT or Tehnical Support to join their team. Salary will be discussed in the interview. Able to communicate with customer on a variety of channels (WhatsApp,Phone, Email etc) Resolve customer issues efficiently and courteously promptly Provide a memorable customer experience and good customer service Must h...
One of is in need of a Customer service Call centre Agent (Outbound) to join them in Hermanstad (Pretoria West) on a month to month contract. Pharmaceutical products wholesaler. Candidate must reside within close range to Hermanstad. Looking for an energetic, target call centre agent who is a hunter Offers a great customer service to clients Taking order from customers and upselling Must have a c...
We are looking for an experienced Outbound Call centre agent for a Long term insurer client with a big footprint in South Africa, then read further....We are only looking for money hungry, very well English spoken, target driven ad top performing Call Centre Agents who have sold funeral covers to join our client towards PretoriaAttend to inbound and outbound callsSell funeral policies Work toward...
Job Description/Duties: Shift work (day and night work). Monitoring video alarms in the control room.Minimum Requirements: Matric. Valid driver's license and own reliable transport. Computer literacy. Proficient in English and Afrikaans. Call Centre Agent experience (advantageous). Good eyesight. Detail focused. Competency based work.Please mail your CV to hr3 (at) peopledimension (dot) co (dot) ...
Job Description/Duties: Shift work (day and night work). Monitoring video alarms in the control room. Minimum Requirements: Matric. Valid driver's license and own reliable transport. Computer literacy. Proficient in English and Afrikaans. Call Centre Agent experience (advantageous). Good eyesight. Detail focused. Competency based work. Please mail your CV to hr3 (at) peopledimension (dot) co (dot...
Job Description/Duties: Shift work (day and night work). Monitoring video alarms in the control room. Minimum Requirements: Matric. Valid driver s license and own reliable transport. Computer literacy. Proficient in English and Afrikaans. Call Centre Agent experience (advantageous). Good eyesight. Detail focused. Competency based work.
Job Description/Duties: Shift work (day and night work). Monitoring video alarms in the control room. Minimum Requirements: Matric. Valid driver s license and own reliable transport. Computer literacy. Proficient in English and Afrikaans. Call Centre Agent experience (advantageous). Good eyesight. Detail focused. Competency based work. Please mail your CV to hr3 (at) peopledimension (dot) co (dot...
A leading security company, based in Garsfontein, specializing in security technology, is looking for a Control Room Operator with little to no experience to join their dynamic team with pleasant working conditions and highly competitive salaries. Job Description/Duties: Shift work (day and night work). Monitoring video alarms in the control room. Minimum Requirements: Matric. Valid driver's lice...
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