Job summary : We are seeking a motivated and experienced Call Centre Supervisor to join our team. The Call Centre Supervisor will be responsible for overseeing the daily operations of our call centre, ensuring that agents meet performance targets, providing coaching and training to improve agent performance, and managing escalated customer inquiries. The ideal candidate will have strong leadershi...
Job Number 24078410Job Category Rooms & Guest Services OperationsLocation The Westin Cape Town, Convention Square, Cape Town, South Africa, South Africa VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-Management POSITION SUMMARY Function Are you ready to grow your dream career!! Join our amazing team and help deliver unforgettable cuisines and create memorable exper...
WNS Cape Town, Western Cape, South Africa 2 months ago Be among the first 25 applicants Company Description Company DescriptionWNS Global Services Inc. (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400 global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and Financial Services, C...
Job Number 24078410 Job Category Rooms & Guest Services Operations Location The Westin Cape Town, Convention Square, Cape Town, South Africa, South Africa VIEW ON MAP Schedule Full-Time Located Remotely? N Relocation? N Position Type Non-Management POSITION SUMMARY Function Are you ready to grow your dream career!! Join our amazing team and help deliver unforgettable cuisines and create memorable...
POSITION SUMMARY Function Are you ready to grow your dream career!! Join our amazing team and help deliver unforgettable cuisines and create memorable experiences. We are recruiting for a fun, energetic, innovative and enthusiastic Guest Experience Expert with a positive attitude Reporting to the Front Office Manager, the successful incumbent is required to provide professional and excellent cust...
Requirements: Tourism industry consultant Making online and telephonic bookings for hotel and tourism industry Previous experience preferable but not necessary Good potential for growth within the company Must be fluent in English Language Call centre based in Green Point Salary between R apply below to R apply below per month
WNS Cape Town, Western Cape, South Africa 2 months ago Be among the first 25 applicants Company Description Company DescriptionWNS Global Services Inc. (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400 global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and Financial Services, C...
1 week ago Be among the first 25 applicants Direct message the job poster from Intersect-HP a TELUS International Company Talent scout. Dream job finder. People pleaser.Position: Operations Team Leader - German speaking Department: Operations Overview: Manages and oversees the activities of a team of Customer Support Specialists, ensuring that each individual performs at par with the standards se...
One of is in need of a Customer service Call centre Agent (Outbound) to join them in Bellville on a 6 month contract. Pharmaceutical products wholesaler. Candidate must reside within close range to Bellville. Looking for an energetic, target call centre agent who is a hunter Offers a great customer service to clients Taking order from customers and upselling Must have a clear criminal record Top ...
experience and qualificationsGrade 12.1 Year related experience.Deliver exceptional service that exceeds customers' expectations through proactive, innovative and appropriate solutionsResolve all customer queries efficiently, and within agreed timelines.Maintenance of expert knowledge on specific products, pricing, application procedure, processing and timelines in order to drive and achieve rele...
Work with an iconic international brand to lead, mentor and coach a team of Call Centre Agents to createand deliver amazing customer experiences. Support and motivate your team to ensure they're on track to meet client goals. Handle customer escalations, contribute to creating a positive work environment. Leading and managing a team of Call Centre Agents to achieve client SLA requirements Continu...
Matric1 Year Call Centre experienceMust be able to work independently, Must be able to work under pressure, Must have a good working track record, Excellent problem solving skills, Excellent communication skills Duties: Full Inbound Call Centre functions Taking calls Data Capturing Client liaison Confirming clients information on the system Taking and placing of orders AdministrationSalary : R 80...
Ignition CX City of Cape Town, Western Cape, South Africa Direct message the job poster from Ignition CXLeaving a legacy starts on day one. We believe that we only get one chance to make a great first impression with our new employees and that every interaction is an opportunity to make the world around us better.Our Team Leaders should always look the part, act the part, and treat their physical...
A division within Data Discovery is seeking virtual sales agents within the financial servicessectorPlease note that this is a full-time work from home (Virtual sale agent) positionYou need to reside in Cape Town in the event of team meetings/team building events etcYou need to have your own pc or laptop and Fibre internet line at home as well as aconducive office space with no noise or distracti...
New plastic Company is currently hiring the above staff urgently to start in May.Permanent position. Salary R 9800 to 14200pmTo apply WhatsApp the word JOB to 083 771 8139
Job Description Primary Job Duties & Responsibilities Role involves handling inbound calls from customers/agents to resolve queries on their accounts Role requires providing excellent customer service on queries related to processing insurance policy related transactions new business, renewals, amendment, enquiries, etc. received from Customers Review and resolve policy cancellations, reinstateme...
Call Centre Agent Position Overview:As a Call Centre Agent (Customer Service Representative), you will be a leading Brand Ambassador serving as the first point of contact for customers. We are looking for candidates who have a keen interest in solving customer issues and answering questions while being committed to delivering exceptional customer service in a caring and considerate manner. In sho...
Job DescriptionMain purposeThe key objective of the role is to identify and understand customer needs, delivering a first class customer service to increase the profitability of the business while remaining committed to treating customers fairly. Key responsibilities: Follow clear instructions and guidelines to investigate, resolve and process high volume customer enquiries delivering customer va...
Job Description Primary Job Duties & Responsibilities Role involves handling inbound calls from customers/agents to resolve queries on their accounts Role requires providing excellent customer service on queries related to processing insurance policy related transactions new business, renewals, amendment, enquiries, etc. received from Customers Review and resolve policy cancellations, reinstateme...
Debt Review Call Centre Agents Urgently Needed
Call Centre Agent Position Overview:As a Call Centre Agent (Customer Service Representative), you will be a leading Brand Ambassador serving as the first point of contact for customers. We are looking for candidates who have a keen interest in solving customer issues and answering questions while being committed to delivering exceptional customer service in a caring and considerate manner. In sho...
We are looking for call centre agents in the debt collection space. 2 yeasr experience with call centres or sales. Located in Plattekloof, CapeTown. Transport is provided to certain areas. Working hours are 8 hour night time shifts. R6500 p/month. If transport is used, R700 is deducted from salary but transport will pick up and drop off everyday
WNS Global Services Inc. (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400 global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and Financial Services, Consulting and Professional Services, Healthcare, Insurance, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Log...
Insurance Call Centre Agent - Night Shift (US Hours)Full-timeWNS (Holdings) Limited (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400 global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and Financial Services, Consulting and Professional Services, Healthcare, Insurance, Manufact...