We have an exciting opportunity for a young and energetic person to join our Contact Centre. Duties and Responsibilities: Customer relationship building managementProvide customers with product and service informationProblem solving tasks during shiftHandle and take full responsibility for customer related queriesKey Competencies and Skills Strong verbal and written communication skillsListening ...
We are seeking a Call Centre Agent to join our team in fast-paced environment and provide callers with a first time resolution to queries in order to provide quality service within the required SLA framework, business rules and regulatory requirements through the execution of predefined objectives as per agreed SOPs. 12 month contract - 100% Onsite Process: Accountable for own work quality, stand...
Collinson is the global, privately-owned company dedicated to helping the world to travel with ease and confidence. The group offers a unique blend of industry and sector specialists who together provide market-leading airport experiences, loyalty and customer engagement, and insurance solutions for over 400 million consumers. Collinson is the operator of Priority Pass, the world's original and l...
As a Contact Department Agent, you will be the first point of contact for our customers, providing support and resolving queries via multiple channels including phone, email, social media, and live chat. This role is essential for maintaining customer satisfaction and contributing to the overall success of our operations. Responsibilities: Customer Interaction: Handle incoming queries and provide...
Our Company is currently seeking the skills and expertise of a vibrant and energetic Customer Service Agent, based in Johannesburg. Responsibilities Key duties and responsibilities (including but not limited to): Process all customer transactions accurately and timeously. Manage orders from entry to finalisation.Manage all customer feedback requirements regarding Order Status, Backorder Reporting...
iOCO Infrastructure Services Invites You to Explore Possibilities. We are looking to hire 5 Service Desk Agents I to join our team. As a Service Desk Agent, you'll play a pivotal role in ensuring the smooth operation of IT systems by delivering timely and effective technical support to users while continuously striving to improve service quality and efficiency. What youâ€ll do: Process Accountabl...
AnyVan makes moving anything anywhere, easier, more affordable and greener for everyone. With Over 8 million customers across the UK and Europe since our launch over a decade ago, we're proud to be known as the largest, fastest growing tech company in the logistics industry. Like many popular marketplaces, we're asset light i.e., we don't own any vehicles or employ any drivers. We work with our t...
iOCO Infrastructure Services Invites You to Explore Possibilities.We are looking to hire 5 Service Desk Agents I to join our team. As a Service Desk Agent, you'll play a pivotal role in ensuring the smooth operation of IT systems by delivering timely and effective technical support to users while continuously striving to improve service quality and efficiency. What you'll do:ProcessAccountable fo...
iOCO Infrastructure Services Invites You to Explore Possibilities.We are looking to hire5Service Desk Agents Ito join our team. As a Service Desk Agent, you'llplay a pivotal role in ensuring the smooth operation of IT systems by delivering timely and effective technical support to users while continuously striving to improve service quality and efficiency. What you'll do:ProcessAccountable for ow...
Requirements:Matric2 years in Customer Service2 in Call Centre EnvironmentComputer LiteratePatientGreat Communication SkillsAbility to stay calm when customers are stressed or upset.Responsibilities:Ensure customer satisfaction and provide professional customer support.Maintaining a positive, empathetic, and professional attitude toward customers at all times.Communicating with customers through ...
NCR Management Centre, an outbound Call Centre has an exciting opportunity for dynamic and energetic individuals to assume the responsibility as a Call Centre Agent - reporting to the Floor Manager. The successful candidates are required to have excellent verbal and written communication skills in English. A second and third language would be advantageous in order to service existing and potentia...
Randburg, South Africa | Posted on 01/18/2024 Alinta Tech Solutions (also known as Alinta Tech) is a Managed IT Support Services and Technology Solutions Provider. Our services include comprehensive IT support functions, Recruitment / Outsourced IT staffing and technology solutions designed to support the success and growth of small and medium-sized businesses. Alinta Tech is owned by Alintacorp ...
The employee is appointed as: Sales Agent to render services generally associated with this position. Duties will include but will not be limited to: Key Responsibilities: Calling the lead database that is provided by management and converting these leads into quality sales for the company. Managing large amounts of outbound calls in a timely manner Delivering prepared sales scripts to persuade p...
Our client in the Hospitality Supply industry is currently looking for a Customer Service Agent , in Johannesburg. rocess all customer transactions accurately and timeously. Manage orders from entry to finalisation. Manage all customer feedback requirements regarding Order Status, Backorder Reporting, and general inquiries in adherence to all policies and procedures. Develop positive relationship...
Collinson is the global, privately-owned company dedicated to helping the world to travel with ease and confidence. The group offers a unique blend of industry and sector specialists who together provide market-leading airport experiences, loyalty and customer engagement, and insurance solutions for over 400 million consumers. Collinson is the operator of Priority Pass, the world's original and l...
We use our expertise and products to craft customer experiences. Our range of services helps global brand acquire, engage and retain choice-rich customers. 2023 Collinson International Limited. Registered in England & Wales under registration No. 2577557 Registered address : 3 More London Riverside, London, SE1 2AQ, United Kingdom. Collinson is the global, privately-owned company dedicated to hel...
Jnr Customer Service Agent (JB4213) Cape Town Market Related Provide outstanding customer service to clients via various communication channels including phone, email, and live chat. Address customer inquiries, concerns, and complaints promptly and professionally. Assist customers with product information, troubleshooting, and issue resolution. Collaborate with other team members to ensure seamle...
The employee is appointed as: Sales Agent to render services generally associated with this position. Duties will include but will not be limited to: Key Responsibilities: Calling the lead database that is provided by management and converting these leads into quality sales for the company. Managing large amounts of outbound calls in a timely manner Delivering prepared sales scripts to persuade p...
Job Description Join a leading gaming operator in Cape Town as a Sportsbook Call Centre Agent! This dynamic team is seeking an enthusiastic French Customer Support (Sportsbook) Agent to deliver high-quality telephone and e-mail service to customers engaging in online sports betting. If this role resonates with you, read on! Key Responsibilities as the French Customer Support (Sportsbook) Agent in...
iOCO Infrastructure Services Invites You to Explore Possibilities. We are looking to hire 5 Service Desk Agents I to join our team. As a Service Desk Agent, you'll play a pivotal role in ensuring the smooth operation of IT systems by delivering timely and effective technical support to users while continuously striving to improve service quality and efficiency.  What you†ll do: Process Account...
Our client in the Hospitality Supply industry is currently looking for a Customer Service Agent , in Johannesburg. rocess all customer transactions accurately and timeously. Manage orders from entry to finalisation. Manage all customer feedback requirements regarding Order Status, Backorder Reporting, and general inquiries in adherence to all policies and procedures. Develop positive relationship...
We are seeking a dynamic Customer Service Call Center Agent (Outbound) to join our team in Bellville, Western Cape, on a 6-month contract. Our client is a wholesaler of pharmaceutical products. The ideal candidate should be located in close proximity to Bellville and possess the following qualities: - High energy levels and a proactive approach to achieving targets - Demonstrated ability to deliv...
Join a leading gaming operator in Cape Town as a Sportsbook Call Centre Agent! This dynamic team is seeking an enthusiastic French Customer Support (Sportsbook) Agent to deliver high-quality telephone and e-mail service to customers engaging in online sports betting. If this role resonates with you, read on! Key Responsibilities as the French Customer Support (Sportsbook) Agent in Cape Town: Prov...
Collinson is the global, privately-owned company dedicated to helping the world to travel with ease and confidence. The group offers a unique blend of industry and sector specialists who together provide market-leading airport experiences, loyalty and customer engagement, and insurance solutions for over 400 million consumers. Collinson is the operator of Priority Pass, the world s original and l...