Creating purposeful careers as we build the future of contact centre solutions Job Title International Outbound Sale Consultant CPT International Outbound Sales ConsultantsUSA based client is looking for dynamic outbound agents to call trial and/or recently lapsed trial customers to get them to become paid subscribers to satellite and online entertainment services on the night shift.This is a no ...
Key Responsibilities: Optimize daily contact center operations, capacity planning, and procedures Implement systems to capture relevant performance data across agents, queues, and customer satisfaction Analyze statistics on service levels, handle times, abandon rates etc. and identify improvement opportunities Develop simulation models to forecast workload, staffing needs, and service levels Desi...
My client provides software as a service to the FMCG industry for increased efficiency in the field.Sometimes you will visit clients and therefore your own transport is necessary - the plan is to eventually elevate this into a Business Development role. You work remotely. There is a commission structure.YOU MUST COME FROM THE FMCG INDUSTRY, OR YOU WILL HAVE WORKED WITHIN THE INDUSTRY YOURSELF IN ...
Creating purposeful careers as we build the future of contact centre solutionsCustomer Service consultant within the petroleum industry responsible for inbound customer care and client resolution. You will be required to build and maintain customer relationships through the facilitation of order fulfilment and query resolution via non face-to-face communication channels.The successful applicant w...
REQUIRED MINIMUM WORK EXPERIENCE AND QUALIFICATIONSMinimum 3 years proven track record in achieving sales targets at a head-office levelBasic computer skills, and experience with CRM software and the Microsoft Office SuiteGood general business knowledge and savvyDetailed product knowledgeDetailed credit risk, legal risk and operational risk understandingKnowledge of unsecured and secured lending ...
REQUIRED MINIMUM WORK EXPERIENCE AND QUALIFICATIONS Minimum 3 years proven track record in achieving sales targets at a head-office level Basic computer skills, and experience with CRM software and the Microsoft Office Suite Good general business knowledge and savvy Detailed product knowledge Detailed credit risk, legal risk and operational risk understanding Knowledge of unsecured and secured le...
REQUIRED MINIMUM WORK EXPERIENCE AND QUALIFICATIONS Minimum 3 years proven track record in achieving sales targets at a head-office level Basic computer skills, and experience with CRM software and the Microsoft Office Suite Good general business knowledge and savvy Detailed product knowledge Detailed credit risk, legal risk and operational risk understanding Knowledge of unsecured and secured le...
Are you driven by the opportunity to deliver outstanding support and resolve issues swiftly within a dynamic setting? We're in search of a committed Support Consultant to join our team. Operating within the Support Services Hub of the Services Desk Department, you'll be integral in ensuring seamless operations for our clientele. Your main objective will be to serve as a Cash Connect Support Consu...
REQUIRED MINIMUM WORK EXPERIENCE AND QUALIFICATIONS Minimum 3 years proven track record in achieving sales targets at a head-office level Basic computer skills, and experience with CRM software and the Microsoft Office Suite Good general business knowledge and savvy Detailed product knowledge Detailed credit risk, legal risk and operational risk understanding Knowledge of unsecured and secured le...
Creating purposeful careers as we build the future of contact centre solutionsCustomer Service consultant within the petroleum industry responsible for inbound customer care and client resolution. You will be required to build and maintain customer relationships through the facilitation of order fulfilment and query resolution via non face-to-face communication channels.The successful applicant w...
The purpose of the position is to assist the Call Centre Insurance Manager lead and manage the effectiveness of the department - ensuring that acceptable levels of sales, quality and compliance are being maintained. Responsibilities Key performance areas: Achieve the desired levels of operational sales efficiency within the Call CentreDevelop team capabilities to meet the department sales strateg...
Allgemeine Angaben Bewerbungsfrist 28-Jun-2024 Standort Woodstock Land Südafrika Job Kategorien Business Process Outsourcing Work Style On Site Jobbeschreibung Position : Real Time Analyst Department : Workforce Management Overview : Ensures passing service levels for each Operations account by engaging in real-time management of the queue.Responds to and acts as the central point of communicatio...
Reference: JHB000307-CLG-1 Our client, a cutting-edge financial firm that provides innovative financial solutions to businesses, is seeking New Business Executive. In this role, you will be responsible for building a continuous new business sales pipeline across all group companies and products. Your key tasks will include onboarding new clients through lead generation, cross-selling our products...
We are seeking a candidate that can overachieve goals and targets set out by the company. This role will be fulfilled by a self-motivated and resilient individual who has the ability to operate independently. You will be a team player who is flexible to meet the needs of the business as well as the willingness to share information and knowledge with your colleagues. The position is based in Westv...
MAIN OBJECTIVE Installations Team Leaders are accountable and responsible for all the installation teams daily activities, this includes time management, assignments, quality assurance, effectiveness, ensure all teams comply with the Britelink installation standards, daily reporting and reporting on escalations of non-compliance by the installation technicians. KEY COMPETENCIES Problem solving sk...
As a Customer Support Representative, you are responsible for handling incoming and outgoing customer communications such as onboarding of new contractors (sales), retention of existing customers (renewals and compliance support), and providing customer support. Support will be provided via phone, email, live chat, and/or meetings. You will be required to assist customers by providing product and...
As a Customer Support Representative, you are responsible for handling incoming and outgoing customer communications such as onboarding of new contractors (sales), retention of existing customers (renewals and compliance support), and providing customer support. Support will be provided via phone, email, live chat, and/or meetings. You will be required to assist customers by providing product and...
Allgemeine Angaben Bewerbungsfrist 28-Jun-2024 Standort Woodstock Land Südafrika Job Kategorien Business Process Outsourcing Work Style On Site Jobbeschreibung Position : Real Time Analyst Department : Workforce Management Overview : Ensures passing service levels for each Operations account by engaging in real-time management of the queue. Responds to and acts as the central point of communicati...
Allgemeine Angaben Bewerbungsfrist 29-Nov-2024 Standort Woodstock Land Südafrika Job Kategorien Business Process Outsourcing Work Style On Site Jobbeschreibung Position : Operations Team Leader Department : Operations Overview : Manages and oversees the activities of a team of Customer Support Specialists, ensuring that each individual performs at par with the standards set by the company and the...
Essential Requirements : Grade 12 certificate At least 2 years Call Centre experience is an advantage Completely fluent in both English and Afrikaans both written and spoken Call Centre/Customer Service qualification preferred Be able to work flexible hours between January and April annually Must be Computer literate: Microsoft; Syspro an advantage Duties and Responsibilities : Manage the opening...
Job Description Work for a prestigious airline brand on various work streams Assistance to passengers with pre & post flight departure travel-related queries in customer relations department in German & English languages Workon airline reservations systems & handle voice calls in English & German may include some written correspondence. Fully paid product and systems training provided. Daily inte...
Job Description Work for a prestigious airline brand on various work streams Assistance to passengers with pre & post flight departure travel-related queries in customer relations department in German & English languages Workon airline reservations systems & handle voice calls in English & German may include some written correspondence. Fully paid product and systems training provided. Daily inte...
Creating purposeful careers as we build the future of contact centre solutionsCall force success is all down to our people. And now we're looking for outstanding salesman to join the best team in the business. If you're ready to take your sales career to the next level, get paid for every sale and enjoy the kind of career development opportunities that come with every role at Call force, we'd lov...
Essential Requirements :Grade 12 certificateAt least 2 years Call Centre experience is an advantageCompletely fluentin both English and Afrikaansboth written and spokenCall Centre/Customer Service qualification preferredBe able to work flexible hours between January and April annuallyMust be Computer literate: Microsoft; Syspro an advantageDuties and Responsibilities :Manage the opening of new Gr...