banking call centre jobs

Our client in the Banking and Investment Sector, has a fantastic opportunity for a Call Centre Manager : Asset Management. The successful candidate will be responsible for minimising financial and repetitional risk exposure relating to administration functions for internal and external stakeholders within the company through enabling others. Job Responsibilities:Build strong relationships with ex...

Business Segment: Personal & Private Banking Location: ZA, GP, Johannesburg, Simmonds Street 5 Responsible for taking inbound demand (e.g., general banking, card service, home loans, Biz Direct, Segment Banking, Self Service Banking, email, VAF, limits and authorisations, origination, sales, lost or stolen card cancellations) from clients (e.g., email, telephone, letter, social media, etc.) To se...

Manage the day-to-day activities of the Fraud Agents (working shifts 24/7) who will detect and prevent fraud (inbound and outbound) Manage the day-to-day activities of Fraud Administration Agents who will investigate and recover losses incurred due to fraud reported on customer bank accounts (online / card fraud) Provide excellent customer service to cardholders, merchants, internal and external ...

Business Segment: Personal & Private Banking Location: ZA, GP, Roodepoort, Ellis Street 4 To manage the end-to-end value propositioning of the Retention inbound and outbound contact centre by ensuring adherence to standing procedures and audit requirements within the area. Managingof large staff contingent in terms of agreed human performance principles, and effective support to all staff and man...

Job Description:To deliver banking solutions to clients by understanding their business and needs through relationship management to achieve Nedbanks strategy to be the most admired bank.(ads1)Job Responsibilities:Demonstrate an understanding of risk parameters by managing client relationships according to credit principlesComply with risk standards, policies and procedures through training and d...

GENERAL OFFICE ADMINISTRAOR / BOOKKEEPER EAST LONDONEssential Requirements: Matric with maths as a subject finance/accounting qualification would be to your advantage. Position is an all-round office administration role with relief bookkeeping as & when required. Excellent MS Excel & Pastel Accounting proficiency Pastel Payroll & Uniclox Clocking System experience will be an advantage Call Centre...

Business Segment: Personal & Private Banking Location: ZA, GP, Roodepoort, Ellis Street 4 To provide a high level of service (telephonically and via correspondence) to Customers. The primary function of a Long Term Retentions Consultant is to ensure that all cancellation requests are retained by using all tools provided, example by offering the product benefits, downgrading or reducing cover, dis...

Business Segment: Personal & Private Banking Location: ZA, GP, Roodepoort, Ellis Street 4 To provide a high level of service to Customers, SBIB provincial offices, SBSA branches, Underwriters by resolving insurance policy queries on Assurance products according to business needs, to facilitate the development of customer loyalty through customer relationship management and to consistently portray...

We operate and function for the benefit of those using our products, giving them an opportunity to be a part of something bigger. Our agreements with corporates across South Africa means that we can offer our products and services to those employed at these companies. Not only do they benefit from the products that they take up with us but they also become a part of our organisation and share in ...

What We'll Bring: Manage incoming calls and emails for both English speaking banking and business customers. Respond to emails, and review contracts and other documents. Identify and assess customers' needs to achieve satisfaction Build sustainable relationships of trust through open and interactive communication Provide accurate, valid and complete information by using the right methods/tools Me...

We're seeking Call Centre Agents - Johannesburg (Gauteng) . To Sell a range of insurance, financial or other products to potential customers Making professional sales call to customers. Knowing the product being sold. Handling and overcoming objections from clients. Following the sales script 100%. Ensuring no risk or fraudulent sales are made. Treating the customer fairly. Understanding the call...

These jobs were popular with other job seekersEnsure that all inbound and outbound Fraud cases (calls and emails) are actioned in order to provide assistance / feedback to customersAnalyse alerts flagged on the fraud monitoring systems and confirm validity of suspicious transactions / activity with customers in order to detect / prevent fraud (all fraud types)Load security blocks where suspicious...

Business Segment: Personal & Private Banking To resolve CHNW SA customer complaints and restore, improve and ensure a consistent and predictable branded service recovery experience to retain customers and to minimise reputational risk. To ensure that complaints are resolved according to the complaints management resolution processes. Qualifications Minimum Qualifications Type of Qualification: Di...

Job Description:To lead, guide, support and coach front-line staff to execute effectively upon the business strategy, enabling the delivery of banking solutions to relevant market segments; ensure client centric experiences that builds sustainable client relationships.(ads1)Job Responsibilities:Achieve quality and turnaround standards through relevant systems, processes and procedures.Understand ...

We're seeking Call Centre Agents - Johannesburg (Gauteng) . To Sell a range of insurance, financial or other products to potential customers Making professional sales call to customers. Knowing the product being sold. Handling and overcoming objections from clients. Following the sales script 100%. Ensuring no risk or fraudulent sales are made. Treating the customer fairly. Understanding the call...

Business Segment: Personal & Private Banking Location: ZA, GP, Johannesburg, Simmonds Street 5 To act as point of contact for customer first-call resolutions, across all personal products, and negotiate payment arrangements in such a manner as to retain, educate and rehabilitate customers Qualifications Completed MatricExperience 3 -4 years Inbound and Outbound contact centre experience early, la...

Our well established client in the beautiful town of Hermanus is looking to hire eager to learn individuals! Sounds like you? Then click to apply! Based in the Financial Services industry for the past 15 years, they've continued to add services & grow within the industry. The purpose of the Tax Consultant would be to: Play a critical role within the Tax team Ensuring strict adherence to tax laws ...

Title: Tax ConsultantOur client, based in Hermanus, is looking to hire an Tax Consultant to join their company, in the financial industry, as soon as possible.The Role The Tax Consultant plays a critical role within the Tax team, ensuring strict adherence to tax laws and regulations to facilitate favourable customer outcomes regarding tax compliance. Responsibilities include acting as a liaison b...

Title: Intermediary Financial ConsultantOur client, based in Hermanus, is looking to hire an Intermediary Financial Consultant to join their company, in the financial industry, as soon as possible.Job overview:The Intermediary Financial Consultant is a key member of the Sales team reporting to the Head of Advisory Services. This role is responsible for securing customers, by qualifying leads (qua...

Our well established client in the beautiful town of Hermanus is looking to hire eager to learn individuals! Sounds like you? Then click to apply! Based in the Financial Services industry for the past 15 years, they've continued to add services & grow within the industry. The purpose of the Tax Consultant would be to: Play a critical role within the Tax team Ensuring strict adherence to tax laws ...

Career Stream CALL CENTRE (Service) Leadership Pipeline Manage Self: Technical Job Purpose To provide professional and efficient call services in order to optimise client experience for Nedbank clients and ensure continued relationships are created and maintained. Job Responsibilities Adhere to the daily schedule to ensure that targets are met by following the work plan. Follow Nedbank processes ...

Business Segment: Personal & Private Banking Location: ZA, , Johannesburg, Baker Street 30 Implementing and maintaining the production framework for the intelligence engines and processes and ensuring their smooth and failproof runs on a 24/7 always-on and always-secure basis, achieving 98% up and running time.Executing the production environments and supporting governance, including operational ...

Job Description To assist and support the pre-legal team in consulting with the - defaulting clients. To establish the arrear circumstances of the client, carry out an assessment, negotiate and implement a rehabilitation strategy. To further resolve queries and rehabilitate clients with a Salary with deduction in place. To resolve the arrears within the shortest space of time in order to avoid th...

These jobs were popular with other job seekers Cosmopolitan Projects and Central Development Property Group 41 De Havilland Crescent, Persequor Techno Park, Pretoria, 0020 Cosmopolitan Projects and Central Development Property Group 41 De Havilland Crescent, Persequor Techno Park, Pretoria, 0020 We're seeking 1st Language Afrikaans Speaking Sales Consultants - Contract Position - Gauteng, for the...