african bank call centre

It's a business fact that new competitors continually emerge in the market. Yet, even in this disruptive landscape, businesses can succeed, and thrive. So what does it take to advance beyond shifting frontiers? Look beside you we'll be there. We're on this journey to the extraordinary together. And together, we'll forge a new benchmark. Job Description The main purpose of this position is to ensu...

Call Center Agent (1023) - Durban - Hippo Park, South AfricaFull-timeWNS Global Services Inc. (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400 global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and Financial Services, Consulting and Professional Services, Healthcare, Insurance...

About us:Established in 2010, Talksure is an independent financial services provider for the South African and International markets. Based in Umhlanga, KZN we specialize in providing innovative, tailor-made customer engagement solutions.Our growing team of highly motivated and skilled sales specialists has a proven track record of producing exponential revenue growth for customers, maintaining l...

Operations Manager - Retail Contact Centre - Cape TownCompany DescriptionWNS (Holdings) Limited (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400 global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and Financial Services, Consulting and Professional Services, Healthcare, Insuran...

Job DescriptionYou will be fully responsible to manage the end to end Operations for our new Retail Client.Your duties will include, but not be limited to the following: Achieve and exceed all client KPI s and manage the day to day relationship with the client. Achieve the Operations Financial Targets Ensuring you have a happy workforce. Team development and succession. Governance and compliance....

Job DescriptionYou will be fully responsible to manage the end to end Operations for our new Retail Client.Your duties will include, but not be limited to the following: Achieve and exceed all client KPI's and manage the day to day relationship with the client. Achieve the Operations Financial Targets Ensuring you have a happy workforce. Team development and succession. Governance and compliance....

About us: Established in 2010, Talksure is an independent financial services provider for the South African and International markets. Based in Umhlanga, KZN we specialize in providing innovative, tailor-made customer engagement solutions. Our growing team of highly motivated and skilled sales specialists has a proven track record of producing exponential revenue growth for customers, maintaining...

Call Center Agent - Inbound - Centurion, South AfricaFull-timeWNS Global Services Inc. (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400 global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and Financial Services, Consulting and Professional Services, Healthcare, Insurance, Manuf...

Job DescriptionCSR Responsibilities Receive incoming calls from customers who have a policy related question Ability to interact and thrive in a fast-paced environment dealing with a high volume of calls and stressful situations Deliver appropriate sense of urgency when responding to customer requests Maintain professional etiquette and provide exceptional customer service when corresponding with...

Call Center Agent - Dutch Speaking - Claremont, South AfricaFull-timeWNS Global Services Inc. (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400 global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and Financial Services, Consulting and Professional Services, Healthcare, Insurance...

Our Client:A global leader in the BPO sector offering world-class CX and Service Centres at all their locations. They service industries such as eCommerce, Retail, Food Delivery, and TechnologyThe Role:The Quality Assurance Manager assures consistent quality of operations by developing and enforcinggood, automated business practice systems, validating processes, providing documentation andmanagin...

Job DescriptionManage the local Customer Service team ensuring the development and delivery of a high quality and efficient customer service operation that limits reputation damage and meets the needs of the customer in line with business objectives, standards and regulatory requirements.Key Responsibilities Areas Manage, coordinate and track the Customer Service team activities in order to achie...

Call Center Agent - Inbound - Durban - Grid Eye, South AfricaFull-timeWNS Global Services Inc. (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400 global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and Financial Services, Consulting and Professional Services, Healthcare, Insuranc...

Call Center Agent - Inbound - Durban - Hippo Park, South AfricaFull-timeWNS Global Services Inc. (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400 global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and Financial Services, Consulting and Professional Services, Healthcare, Insura...

Job DescriptionKey Responsibilities:1. Transaction ProcessingTransactions include: Tenders, quotations, renewals, credit checks & gas confirmations, setting up accounts & contracts, handling exceptions and rejections, new starts, billing/invoicing, disconnections, terminations, change of occupations, confirmations, objections, withdrawals, metering and registration checks, meter reads, asset amen...

Call Center Agent - Insurance - Durban - Grid Eye, South AfricaFull-timeWNS Global Services Inc. (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400 global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and Financial Services, Consulting and Professional Services, Healthcare, Insura...

Collections Agent - Utilities Contact CentreFull-timeWNS Global Services Inc. (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400 global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and Financial Services, Consulting and Professional Services, Healthcare, Insurance, Manufacturing,...

Job DescriptionRole purposeSupplier will handle all telephone bookings for International Conferencing and Directory Enquiry calls for customers through various channels. Supplier will also provide telegraph operational support/services and will:Key responsibilitieso Ensure the provision of telephone numbers for residential and business phone users; ando Facilitate connecting and troubleshooting I...

Inbound Call Centre Agent jobs in Port Elizabeth, Eastern Cape WNS Global Services jobs in Port Elizabeth, Eastern Cape Port Elizabeth, Eastern Cape An International Outsourcing company is looking for Call centre/Customer Service agents.This is a fantast

Job Number 24078410 Job Category Rooms & Guest Services Operations Location The Westin Cape Town, Convention Square, Cape Town, South Africa, South Africa VIEW ON MAP Schedule Full-Time Located Remotely? N Relocation? N Position Type Non-Management POSITION SUMMARY Function Are you ready to grow your dream career!! Join our amazing team and help deliver unforgettable cuisines and create memorable...

Job Number 24078410Job Category Rooms & Guest Services OperationsLocation The Westin Cape Town, Convention Square, Cape Town, South Africa, South Africa VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-Management POSITION SUMMARY Function Are you ready to grow your dream career!! Join our amazing team and help deliver unforgettable cuisines and create memorable exper...

Job DescriptionPrimary Duties & Responsibilities The main purpose of this position is to ensure professional, polite and efficient service is rendered to customers at all times, by conducting regular call assessments and audits. Conduct call assessments checks to meet SLA s; Provide assessment feedback to the agents; Attend and manage calibrations with operations teams and the client; Conduct qua...

Job DescriptionPrimary Duties & Responsibilities The main purpose of this position is to ensure professional, polite and efficient service is rendered to customers at all times, by conducting regular call assessments and audits. Conduct call assessments checks to meet SLA's; Provide assessment feedback to the agents; Attend and manage calibrations with operations teams and the client; Conduct qua...

Job DescriptionMain purpose:An exciting opportunity for senior Associates has just become available on our campaign in Claremont. We are looking for high performance individuals, with exceptional communication skills, to provide our client s customers with a first class service experience in a contact center environment. Key responsibilities:Customer Service A strong focus on delivering excellent...