1st line helpdesk jobs

ENVIRONMENT: A leading cloud Contact Center and CRM solutions provider in Southern Africa is hiring an Infrastructure Engineer to maintain and expand its cloud infrastructure. Responsibilities include architecture design, system testing, security management, and second-line support. Requirements include a National Diploma in Information Technology, Microsoft Server Certification, and Linux Certif...

Reference: JHB003126-RC-1 Responsible for 1st line hardware and software Helpdesk support as well as provide user support in accordance with company policies and procedures. REQUIREMENTS: A /N , MCSE or equivalent certification will be an advantage. Minimum of 2 year's appropriate experience Driver's license and own transportation incumbent will be based in the office during working hours, but tr...

Reference: JHB003126-RC-1 Responsible for 1st line hardware and software Helpdesk support as well as provide user support in accordance with company policies and procedures. REQUIREMENTS: A /N , MCSE or equivalent certification will be an advantage. Minimum of 2 year's appropriate experience Driver's license and own transportation incumbent will be based in the office during working hours, but tr...

Duties will include but not be limited to:Maximize equipment up-time through timely response and effective and efficient repair with selective customer training to ensure high levels of customer satisfactionManage Service Delivery teams and monitor all procedures related to identification, prioritization, and resolution of incidents, including the tracking and coordination of service desk functio...

Customer ServiceReceive calls from senior customer engineer/ help desk.Verify/ identify problems with help desk.Contact users to get clarity on problems and trouble shoot.Provide telephonic support to users if possible.IT SupportTrain user on how to use IT equipment.Hardware Maintenance and RepairsUndertake maintenance and repairs on damaged and repairable hardware.Report on uneconomical repairs....

Duties will include but not be limited to: Maximize equipment up-time through timely response and effective and efficient repair with selective customer training to ensure high levels of customer satisfaction Manage Service Delivery teams and monitor all procedures related to identification, prioritization, and resolution of incidents, including the tracking and coordination of service desk funct...

Our client is currently recruiting for an IT Support Engineer. This role will expose you to a diverse working environment and the opportunity to connect with other individuals in the organization. This is a permanent vacancy. This is a 12 Month onsite contract based in Durban. BRIEF: A Mid-Tier Engineer who carries out their support function remotely, has a unique, yet critical role to play in ou...

Customer ServiceReceive calls from senior customer engineer/ help desk.Verify/ identify problems with help desk.Contact users to get clarity on problems and trouble shoot.Provide telephonic support to users if possible.IT SupportTrain user on how to use IT equipment.Hardware Maintenance and RepairsUndertake maintenance and repairs on damaged and repairable hardware.Report on uneconomical repairs....

Customer Service Receive calls from senior customer engineer/ help desk. Verify/ identify problems with help desk. Contact users to get clarity on problems and trouble shoot. Provide telephonic support to users if possible. IT Support Train user on how to use IT equipment. Hardware Maintenance and Repairs Undertake maintenance and repairs on damaged and repairable hardware. Report on uneconomical...

Our client based in Cape Town is seeking to employ an IT Manager . Our client is a specialist cruise agent based in the United Kingdom and South Africa . They are totally independent. They are dynamic in their approach to cruise holidays and tailor make holidays is their speciality. The ideal candidate will be required to: Ensure Network Stability and Uptime To manage the local networking environ...

Our client based in Cape Town is seeking to employ an IT Manager.Our client is a specialist cruise agent based in the United Kingdom and South Africa. They are totally independent. They are dynamic in their approach to cruise holidays and tailor make holidays is their speciality. The ideal candidate will be required to:Ensure Network Stability and UptimeTo manage the local networking environment ...

ICT Desktop Support Engineer - ErmeloHere at BKB, we want to do things differently. We must, because the world is changing, and we want to keep up. Our people, no matter their position, are the ones to do this, We are looking for forwarding thinkers who want to make a difference.The successful candidate will be responsible for various IT duties, e.g. helpdesk administration, asset administration,...

1st Line Support Technician (Remote) - KZNITCape Town Gauteng KZNOur client in the UK, is looking for a dynamic, client-focused IT enthusiast to join their Remote Support Team in SA.Applicants should have excellent verbal communication skills, with the ability to explain technical terms in plain and simple language.The successful applicant will be required to demonstrate a good level of communica...

Our client is currently recruiting for an IT Support Engineer. This role will expose you to a diverse working environment and the opportunity to connect with other individuals in the organization. This is a permanent vacancy. This is a 12 Month onsite contract based in Durban. BRIEF: A Mid-Tier Engineer who carries out their support function remotely, has a unique, yet critical role to play in ou...

Tier II IT Support - Cape TownCape Town, Western Cape Information TechnologyTier II IT Support (JB3844)Cape Town, Western CapeHybrid or RemoteR30 - 35 000 per month, negotiablePermanentThis fast-growing digital transformation and managed solutions company provides a full suite of solutions to UK clients, including on-premises, hybrid and cloud hosting, Azure migration services, Microsoft product ...