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A fantastic opportunity exists for a Risk Verification Agent to join a thriving International leader in multi-channel payment processing and fraud prevention based in Century City Cape Town. Your primary role would be to provide first level of risk screening and exceptional customer service to a wide English speaking client base. Our client is offering a highly competitive salary depending on experience and qualification. In addition the right candidate would enjoy a modern supportive and professional working environment with opportunities to grow within the company. Fantastic benefits are on offer including: Medical Aid (Discovery) Provident Fund including a life assurance policy Free Access to on-site Gym 20 days holiday leave initially increasing annually Free Parking Facilities Training and Certification assistance through the Company On-the-Job Training and exposure to new Technologies Referral bonus scheme Responsibilities and Duties: First level Risk reviews includes dealing new account registrations purchases and withdrawals Accessing player profiles and taking action on emerging fraud trends Requesting reviewing and approving/rejecting of customer documentation Translation of customer documentation from French to English and vice versa Resolving of merchant queries via query tracking system telephonically and via email Risk call as required according to standard procedure Requirements: Excellent Communication Skills SA ID or Right to Work in South Africa 12 Years of Formal Schooling Certificate in Risk Screening would be an advantage 1-3 years experience working in retail/airline/banking or risk-related industry would be advantageous Experience dealing with investigations from identification to resolution (Fraud) Flexibility of working hours (you would be required to work on shift rota) Excellent communication skills and ability to work in a team Highly numerate Competent using MS Office and Internet Literate If you are looking for an exciting new career opportunity and meet the above requirements then please forward your up to date CV to contact@initiategroup.co.za
A fantastic opportunity exists for a fluent Spanish and English speaker with a keen interest in underwriting to become part of a highly successful Underwriting team as an Trainee Underwriter. Be part of a high performing team and work for one of the most respected and largest International Financial Services organizations in South Africa. If you are a dynamic articulate goal directed graduate or junior professional with high energy a positive attitude and a passion for underwriting then this could be the right opportunity for you! Role Summary: This opportunity is designed to offer the right individuals a chance to discover a career in underwriting. Through a training program you will learn about underwriting philosophy business unit products and strategies principles of negotiation and relationship building. As your knowledge base increases you will be given more responsibility within the department. Underwriting trainees will by handling low risk business and capturing of medical information under the supervision of an underwriter and move to a higher level of new business as their skills develop. Responsibilities: Be responsible for underwriting decisions under the supervision of a mentor. Effectively handle all intermediary enquires and give advice re specific requirements and impairments. Accurately capture underwriting information into the product administration system. Provide written communication to clients and distribution channels. Keep abreast of developments and trends in areas of training and expertise. Uphold and maintain the image of Underwriting and the company by always maintaining the highest standard in customer care. Develop critical underwriting skills through classroom independent and on-the-job training including analysis of exposures to risk determination of appropriate insurance coverage and conditions. Gather and review information on financial matters risk exposures and economic trends that may affect the risk assessment. Establish support and maintain effective relationships with customers agents and brokers Requirements: Well developed written & verbal communication skills (fully bilingual in either English/German or English/Spanish) Matric OR Equivalent with Biology Mathematics or Accounting essential Completed Medical / Medically aligned degree or three (3) year related diploma is an advantage Alternatively a completed undergraduate degree in Business Accounting Statistics etc Understanding of anatomy & physiology at Grade 12 level is a must (minimum school biology curriculum). Applicant must have well developed verbal skills and telephone technique. PC proficiency in Ms Office i.e. Word Excel etc. Good problem-solving and decision-making skills. Strong planning organising and time-management skills. Ability to work under pressure whilst still maintaining a professional image. Good interpersonal skills. A lateral thinker. Innovative and energetic. Strong team player. Shift work and overtime where necessary. Having a valid drivers license would be an added advantage Personal Competencies: Decision Making Gaining Commitment Ownership Planning & Organising Thinking Skills Continuous Renewal Tenacity If you meet the above requirements and are looking for an exciting career opportunity kindly forward your up-to-date CV to natasha.beales@initaitegroup.co.za for further details. We look forward to hearing from you!
A high profile Executive level opportunity for a Financial Manager currently exists with a prestigious International Financial Services organisation based in their Cape Town offices. This is an opportunity to be responsible for making and implementing key strategic decision at the top level. We are searching for a highly experienced and dynamic Senior Financial Manager with at least 8-10 years of relevant experience for this unique opportunity. Role Summary: You would be accountable for the delivery of services through various service providers to the business. These services support the business objectives through back-to-back service agreements and commercial arrangements with various parties. You would also be involved in managing the processes governing new fee income producing opportunities the contracting of services supplied to the company and the general business processes of the company which are founded on a strong commercial footing. Role Responsibilities: Strategic leadership Responsible for formulating and implementing the company s procured services strategy. Builds strategic sourcing alliances and agreements with group associates and subsidiaries. Negotiation Negotiation of large-scale enterprise-wide volume purchase agreements licenses acceptance criteria remedies for non-performance service level descriptions and maintenance agreements. Engage experts where appropriate during the negotiation lifecycle and manage these parties and the processes (Legal HR Finance Communication etc). Negotiate the terms and conditions of contracts and service agreements that are agreeable to the parties involved i.e. draft comprehensive and binding contracts for the term of the contract and potentially beyond. Manage the process to reach appropriate agreement between the company and Service Providers for required products and services. Negotiation and renewal of contracts with internal and external service providers (outsourcing of IT services software licensing maintenance agreements etc). Lead negotiate and establish targeted service level agreements Directs vendor selection activities to ensure the selection of appropriate service providers to meet sourcing strategies in conjunction with business units. Provide expert advice on contract negotiations when required. Contract Management Executive ownership of Outsourced Agreements / Contracts Ensures that Service Level Agreements are in place with key clients and are adhered to on an ongoing basis. Providing input and working closely with the Corporate Legal Department to ensure appropriate agreements/contracts are in place with service providers and internal clients Develop the principles disciplines and procedures required to govern the contractual relationships and issues resulting from agreements between the company and service providers. Establish the necessary control systems and structures to ensure service providers are delivering the services contracted for. Maintain records/information collected and created under the contract throughout the contract life cycle. Financial/Commercial Aggregates purchasing power to facilitate optimal usage of the procurement platform. Track B-B BEE spend . Guide commercial practices Participate in the preparation of the segment business planning cycle Obtain agreement for chargeback models with business units. Financial administration relating to contracts including invoice verification cost recovery cost savings budgeting etc. Financial and stability analysis of potential vendors Reviews key measures in respect of the structure (pricing service levels BEE etc.) Produce appropriate MIS information Relationship Management Manage assigned strategic service provider alliances and all stakeholders. Ensure that all processes are streamlined robust and customer centric. Build constructive relations with other components of value stream and ensuring proper contracting of their services. Liaise with colleagues as part of the Service Executive Team. People Management Attend to all aspects of people management at an executive level. Ensure that all people practices are in place and being adhered to in the division. Ensure that a healthy pipeline of talent is developed within the division. Allocate resources effectively to ensure the smooth running of the division. Operational Management Responsible for operational management of the Service Management Office Implements and manages systems for the exercise of world-class service provider management principles Manage the overall cost allocation of the division in line with the requirement to operate within a low inflation environment. Thought Leadership Provide best practice end-to-end service management capability as required. Understand business requirements in terms of commercial arrangements. Translate business requirements into sourcing strategies. Role Requirements: Minimum of a BCom/BCom (H) or BBusSc coupled with an MBA (advantageous) At least 8 - 10 years relevant working experience preferably within a financial services organisation. Knowledge and experience and skills in commercial management as well as risk management. Legal content knowledge for contracting. Ability to manage and communicate complex information clearly Experience in Programme / Project management preferable. Effective negotiation skills and relationship management skills required. Personal Competencies: Aligning performance for success Building relationships Business Acumen Strong Financial/Commercial Acumen Strategic Decision-making Gaining Commitment Negotiation skills Facilitating change Ownership Thinking skills An excellent remuneration package is on offer for the right individual! If you meet the requirements and are looking for a challenging new career opportunity with one of the most respected companies in the financial services industry please send your details to natasha.beales@initiategroup.co.za for further details.
A fantastic opportunity exists for a fluent German and English speaker with a keen interest in underwriting to become part of a highly successful Underwriting team as an Trainee Underwriter. Be part of a high performing team and work for one of the most respected and largest International Financial Services organizations in South Africa. If you are a dynamic articulate goal directed graduate or junior professional with high energy a positive attitude and a passion for underwriting then this could be the right opportunity for you! Role Summary: This opportunity is designed to offer the right individuals a chance to discover a career in underwriting. Through a training program you will learn about underwriting philosophy business unit products and strategies principles of negotiation and relationship building. As your knowledge base increases you will be given more responsibility within the department. Underwriting trainees will by handling low risk business and capturing of medical information under the supervision of an underwriter and move to a higher level of new business as their skills develop. Responsibilities: Be responsible for underwriting decisions under the supervision of a mentor. Effectively handle all intermediary enquires and give advice re specific requirements and impairments. Accurately capture underwriting information into the product administration system. Provide written communication to clients and distribution channels. Keep abreast of developments and trends in areas of training and expertise. Uphold and maintain the image of Underwriting and the company by always maintaining the highest standard in customer care. Develop critical underwriting skills through classroom independent and on-the-job training including analysis of exposures to risk determination of appropriate insurance coverage and conditions. Gather and review information on financial matters risk exposures and economic trends that may affect the risk assessment. Establish support and maintain effective relationships with customers agents and brokers Requirements: Well developed written & verbal communication skills (fully bilingual in either English/German or English/Spanish) Matric OR Equivalent with Biology Mathematics or Accounting essential Completed Medical / Medically aligned degree or three (3) year related diploma is an advantage Alternatively a completed undergraduate degree in Business Accounting Statistics etc Understanding of anatomy & physiology at Grade 12 level is a must (minimum school biology curriculum). Applicant must have well developed verbal skills and telephone technique. PC proficiency in Ms Office i.e. Word Excel etc. Good problem-solving and decision-making skills. Strong planning organising and time-management skills. Ability to work under pressure whilst still maintaining a professional image. Good interpersonal skills. A lateral thinker. Innovative and energetic. Strong team player. Shift work and overtime where necessary. Having a valid drivers license would be an added advantage Personal Competencies: Decision Making Gaining Commitment Ownership Planning & Organising Thinking Skills Continuous Renewal Tenacity If you meet the above requirements and are looking for an exciting career opportunity kindly forward your up-to-date CV to natasha.beales@initaitegroup.co.za for further details. We look forward to hearing from you!
French Speaking Financial Administrative Assistant A great opportunity has arisen for an administrator to join a well-established and dynamic organization based at their office in Cape Town. The group has offices all over the world and is a market leader in global relocation. We are looking for a candidate that has a solid background in finance and for someone that is looking to grow within the company. Candidates with the right to work in South Africa will get first preference. Duties: Produce and compile reports weekly monthly and quarterly Analyse and compile reports of all natures in an accurate and timely manner Develop and implement reporting systems when necessary Capture and follow up on data and systems Follow up on queries or assignments Produce training manuals and administrative procedures Skills: Bachelor degree in Administration or Accounting or related field experience Must be very accurate and reliable Solving and analytical skills Strong communication skills and proficiency in Microsoft Office especially in Excel Fluent in French and in English Highly organised If you would like to apply for this position please send your CV to contact@foreignlangaugeplacements.co.za
A fantastic opportunity for an Account Manager (Acquisitions) with online marketing experience has become available with a rapidly expanding and successful online marketing organisation based in Johannesburg. A lucrative basic salary and package is available as well as the opportunity to shape and add insight and new strategy to your department in a brand new role. The company is a leading outsourced e-commerce management services organisation providing services to a niche group of customers and delivering cutting edge e-commerce solutions to a global user-base. Currently employing close to 300 staff they are based in the luxurious setting of Melrose Arch: a modern shopping and office complex with a distinctly European flavour. The company offer a relaxed and vibey office environment and even free lunches daily as well as massages available twice weekly! The company pride themselves on investing in their staff and regularly sponsor training and further education for their employees as well as offering a very clear career development programme. Key Responsibilities Manage existing base of dormant active affiliates for two product verticals. Recruit highly qualified affiliates and deliver on aggressive new account goals. Develop and implement strategies for acquiring and attaining profitable affiliates/partners to deliver traffic to the clients. Plan and organize promotions that encourage affiliates to generate higher sales. Support other web marketing responsibilities as needed Regular personal communication and ongoing relationship building with assigned affiliates Trending current affiliate status and account growth strategy development Successfully negotiate and conclude positioning agreements with affiliates Selection and briefing of appropriate creative Co ordination of back-end fulfilment with the other departments Measurements of campaign performance by monitoring key metrics such as customers acquired cost per acquisition return on investment Maximise campaign performances based on measurements through changes to creative positioning pricing ect Work closely with international publishers to ensure optimum campaign performance and maintain strong relationships that ensure favourable treatment Experience Team player who world well under pressure and with an offshore office Internet affiliate programme experience Online marketing/web experience Solid negotiable ability/excellent business acumen essential to liaise with the clients on international level Strong project management and interpersonal skills Account management/sales management/ Relationship management experience Good interpersonal and negotiation skills Deadline and target driven Excel word Power Point Outlook skills Qualification Marketing degree/diploma If you meet the requirements of the role and are looking for an excellent new career opportunity kindly forward your details to contact@initaitegroup.co.za along with your letter of motivation. We look forward to hearing from you!
A fantastic opportunity exists for a French speaking Risk Verification Agent to join a thriving International leader in multi-channel payment processing and fraud prevention based in Century City Cape Town. Your primary role would be to provide first level of risk screening and exceptional customer service to a French Speaking client base. Our client is offering a highly competitive salary depending on experience and qualification. In addition the right candidate would enjoy a modern supportive and professional working environment with opportunities to grow within the company. Fantastic benefits are on offer including: Medical Aid (Discovery) Provident Fund including a life assurance policy Free Access to on-site Gym 20 days holiday leave initially increasing annually Free Parking Facilities Training and Certification assistance through the Company On-the-Job Training and exposure to new Technologies Referral bonus scheme Responsibilities and Duties: First level Risk reviews includes dealing new account registrations purchases and withdrawals Accessing player profiles and taking action on emerging fraud trends Requesting reviewing and approving/rejecting of customer documentation Translation of customer documentation from French to English and vice versa Resolving of merchant queries via query tracking system telephonically and via email Risk call as required according to standard procedure Requirements: Fluent in French (Speak Read Write) SA ID or Right to Work in South Africa 12 Years of Formal Schooling Certificate in Risk Screening would be an advantage 1-3 years experience working in retail/airline/banking or risk-related industry would be advantageous Experience dealing with investigations from identification to resolution (Fraud) Flexibility of working hours (you would be required to work on shift rota) Excellent communication skills and ability to work in a team Highly numerate Competent using MS Office and Internet Literate If you are looking for an exciting new career opportunity and meet the above requirements then please forward your up to date CV to contact@foreignlanguageplacements.co.za We look forward to hearing from you!
A once in a life-time opportunity has become available for a Junior Stockbroker to join a leading International Financial Services organisation based in their Cape Town offices. The Bank employ over 6000 people worldwide and cover investment banking capital markets private client activities private wealth property activities and asset management. Unlike many employers in a similar setting this organization prides themselves on their modern open and honest attitude to their employees promoting a flat structure within the department and autonomous working environment. We are looking for an energetic proactive all rounder with exceptional presentation skills confidence and drive. This is a unique opportunity to suit a hard working entrepreneurial and ambitious graduate or professional with NOT more than two years of relevant financial work experience. The role would require researching selecting and executing investment ideas for high net worth clients. The roll would also require involvement in the entire portfolio construction and investment process. While investments are predominantly equity related you would also deal with equity and currency derivatives. These include currency futures single stock futures CFDs warrants options and equity structured products. Requirements Relevant B Com (Hons) Degree specializing in Finance Investments Business or similar CFA or working towards your CFA would be advantageous Exceptional Communication and Presentation Skills Confident and Self-Motivated Highly Energetic with a willingness to learn Passion for the Finance Industry Excellent Interpersonal Skills Team Player A history of team involvement whether it be sports member of committee or other societies Can-do positive attitude If you meet the above requirements and are passionate about the financial industry forward your up to date CV and letter of motivation to natasha.beales@initiategroup.co.za for further details.
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