Jobs

Job category: Health, Fitness, Medical and Optometry Location: Roodepoort Contract: Permanent Business Unit: Constantia Kloof Remuneration: R 1,097,735.00 EE position: No Introduction Manages the Contact Centre business unit to ensure effective donor recruitment and customer service delivery through a variety of in and outbound customer contact channels. Responsible for staffing, budget managemen...

Job category: Health, Fitness, Medical and Optometry Location: Roodepoort Contract: Permanent Business Unit: Constantia Kloof Remuneration: R 1,097,735.00 EE position: No Introduction Manages the Contact Centre business unit to ensure effective donor recruitment and customer service delivery through a variety of in and outbound customer contact channels. Responsible for staffing, budget managemen...

Grade 12 with a Bachelor's in Business Management7 years' experience managing a contact / call centreExperience in the Travel and or Tourism industry advantageousExperience in managing and working with budgets.Experience in starting up new call centers (International Campaigns) Ability to manage multiple call centre campaigns (all International)Strong staff management and trainingTarget driven.St...

Grade 12 with a Bachelor's in Business Management7 years' experience managing a contact / call centreExperience in the Travel and or Tourism industry advantageousExperience in managing and working with budgets.Experience in starting up new call centers (International Campaigns) Ability to manage multiple call centre campaigns (all International)Strong staff management and trainingTarget driven.St...

Grade 12 with a Bachelor's in Business Management 7 years' experience managing a contact / call centre Experience in the Travel and or Tourism industry advantageous Experience in managing and working with budgets. Experience in starting up new call centers (International Campaigns) Ability to manage multiple call centre campaigns (all International) Strong staff management and training Target dri...

Our client requires someone to relocate. Please only express an interest if you are willing and able to relocate to Durban, South Africa.We are working with one of the leaders in the international BPO sector to assist them in the search for an inspirational Senior Operational Manager who has a demonstrable background in the UK Insurance Broking industry (we are looking for someone to relocate fro...

About the Role Our client requires someone to relocate. Please only express an interest if you are willing and able to relocate to Durban, South Africa.We are working with one of the leaders in the international BPO sector to assist them in the search for an inspirational Senior Operational Manager who has a demonstrable background in the UK Insurance Broking industry (we are looking for someone ...

About the Role Our client requires someone to relocate. Please only express an interest if you are willing and able to relocate to Durban, South Africa.We are working with one of the leaders in the international BPO sector to assist them in the search for an inspirational Senior Operational Manager who has a demonstrable background in the UK Insurance Broking industry (we are looking for someone ...

Our client requires someone to relocate. Please only express an interest if you are willing and able to relocate to Durban, South Africa.We are working with one of the leaders in the international BPO sector to assist them in the search for an inspirational Senior Operational Manager who has a demonstrable background in the UK Insurance Broking industry (we are looking for someone to relocate fro...

Are you a dynamic and driven individual with a passion for leading teams and delivering exceptional customer experiences? Look no further! We are thrilled to present a remarkable opportunity for a Call Centre Manager.About the Role:As a Call Centre Manager, you will play a pivotal role in overseeing the daily operations of our client's call centre and its dedicated employees. You'll be at the for...

Work Location:180 Garsfontein Road, Ashlea Gardens, PretoriaWorking Hours:12:00 - 21:00, Monday - FridayJob Purpose:Optimize the contact center environment with a strong focus on the operational landscape, analytics, agent performance, customer satisfaction, and overall efficacy of the contact center.Drive change and optimization objectively, based on various data points. Responsible for ensuring...

Contact Centre Manager Pretoria

Contact Centre Manager (JB1538)

The Communication Centre: Support Manager will contribute to the high standard of quality client service to both financial intermediaries and investors and manage a team of consultants. Leadership: Leading team members to achieve Client Service's strategic objectives Growing and implementing the vision for the Communication Centre Client Servicing: Delivering on contracted SLA's Provide resolutio...

Contact Centre Manager(JB1779)

Job DescriptionYou will be fully responsible to manage the end to end Operations for our new Retail Client.Your duties will include, but not be limited to the following: Achieve and exceed all client KPI s and manage the day to day relationship with the client. Achieve the Operations Financial Targets Ensuring you have a happy workforce. Team development and succession. Governance and compliance....

Job DescriptionYou will be fully responsible to manage the end to end Operations for our new Retail Client.Your duties will include, but not be limited to the following: Achieve and exceed all client KPI's and manage the day to day relationship with the client. Achieve the Operations Financial Targets Ensuring you have a happy workforce. Team development and succession. Governance and compliance....

Operations Manager - Retail Contact Centre - Cape TownCompany DescriptionWNS (Holdings) Limited (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400 global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and Financial Services, Consulting and Professional Services, Healthcare, Insuran...

Manager Contact Centre, Customer Collections Job Overview Business Segment: Personal & Private Banking Location: ZA, GP, Johannesburg, Simmonds Street 5 To manage the operational environment, performance requirements and relevant stakeholder expectations within the Customer Level Inbound/Outbound environment, so as to ensure implementation of the Business Unit Strategy and objectives. Qualificati...

Manager Contact Centre, Customer Collections Job Overview Business Segment: Personal & Private Banking Location: ZA, GP, Johannesburg, Simmonds Street 5 To manage the operational environment, performance requirements and relevant stakeholder expectations within the Customer Level Inbound/Outbound environment, so as to ensure implementation of the Business Unit Strategy and objectives. Qualificati...

Job DescriptionRole Purpose This role is ideal for a talented, motivated and dynamic Sales Call Centre Operations Manager that is passionate about leading, motivating, mentoring, coaching and developing a team of Sales and Customer Centric Team Leaders (Assistant Managers) to deliver against client and internal business deliverables (KPIs, CBBs and SLAs) in an environment where change is a consta...

Job DescriptionRole Purpose This role is ideal for a talented, motivated and dynamic Sales Call Centre Operations Manager that is passionate about leading, motivating, mentoring, coaching and developing a team of Sales and Customer Centric Team Leaders (Assistant Managers) to deliver against client and internal business deliverables (KPIs, CBBs and SLAs) in an environment where change is a consta...

Full-timeCompany DescriptionWNS Global Services Inc. (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400 global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and Financial Services, Consulting and Professional Services, Healthcare, Insurance, Manufacturing, Retail and Consumer Pack...

Senior Sales Manager -Contact Centre