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At CallForce, we are dedicated to creating a positive, collaborative, and engaging workplace. We believe that our HR professionals are instrumental in achieving this vision. If you're passionate about HR, eager to make a difference, and excited to be part of a team that values your contributions, we want to hear from you! Our Ideal candidate would have experience with Human Resources functions wi...
The Quality Assurance Analyst (QA) is responsible for assessing the quality of the performance of our International Sales Campaigns. The QA will monitor outbound calls to assess associates' demeanor, technical accuracy, customer service performance, and conformity to company policies and procedures. This individual will assist in developing, creating, and implementing quality processes and proced...
CallForce is looking for a reliable Facilities coordinator to undertake upkeep and repair tasks at our company. We ll rely on you to keep our facilities in perfect condition by coordinating various tasks related to facility maintenance and improvement. Deft hands and technical knowledge are important parts of a handyman s arsenal. You must be well-organized with strong general repair skills. REQU...
At CallForce, we are dedicated to creating a positive, collaborative, and engaging workplace. We believe that our HR professionals are instrumental in achieving this vision. If you're passionate about HR, eager to make a difference, and excited to be part of a team that values your contributions, we want to hear from you! Our Ideal candidate would have experience with Human Resources functions wi...
Sales Trainer (Outbound Telesales) CallForce is an award-winning BPO service provider delivering innovative and customised contact centre solutions from South Africa to the global market. Join us as an Outbound Sales Professional and be part of a thriving team with many career development opportunities. We're looking for a vibrant Sales Trainer to join our team in Cape Town to effectively deliver...
Quality Assurance Team Leader CallForce is an award- winning BPO service provider of innovative customized contact Centre solutions from South African to the global market. We are currently seeking a highly motivated and experienced Quality Assurance Team Leader to join our dynamic team. As a QA Team Leader, you will play a pivotal role in maintaining the highest standards of quality and ensuring...
CallForce is a prominent Business Process Outsourcing (BPO) known for delivering exceptional customised outsourced solutions to our clients. We are seeking motivated and driven Recruiters who will be responsible for driving the recruitment process for our BPO business based in Cape Town. Our ideal candidate will possess strong recruiting skills, BPO industry knowledge, and a focus on delivering a...
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Insurance Sales Consultant CallForce is an award-winning BPO service provider delivering innovative and customised contact centre solutions from South Africa to the global market. Join us as an Outbound Sales Insurance Consultant and be part of a thriving team with many career development opportunities. Your sales experience in the insurance industry and your ability to meet targets will support ...
Customer Care Team Leader CallForce is an award-winning BPO service provider delivering innovative and customised contact centre solutions from South Africa to the global market. Join us as a consultant and be part of a thriving team with many career development opportunities. Responsibilities To guide and support team members Driving operational and technological efficiencies within the team Han...
Infrastructure & Facilities Coordinator Description This position will serve to co-ordinate and undertake the effective functioning of the asset management processes based on required internal control measures, including co-ordinating the procurement of day-to-day goods and services for CallForce. MAIN AREAS OF RESPONSIBILITY ASSET Management ? Ensure that all assets are insured and damages to as...
Callforce success is all down to our people. And now we re looking for outstanding salesman to join the best team in the business. If you re ready to take your sales career to the next level, get paid for every sale and enjoy the kind of career development opportunities that come with every role at Callforce, we d love to hear from you. With a starting salary of R7000, and an uncapped commission ...
CallForce is an award- winning BPO service provider of innovative customized contact centre solutions from South African to the global market. We have a rewarding opportunity for a results-driven Social Media Team Leader. The Social Media Team Leader is responsible for managing a team of customer service social media specialist who are recovering poor service experiences for customers that rate V...
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CallForce is an award- winning BPO service provider of innovative customized contact centre solutions from South African to the global market. We have a rewarding opportunity for a results-driven Sales Team Leader. As a Sales Team Leader you will be responsible for supervising and motivating a team of sales representatives to achieve sales targets. Your role will encompass a combination of coachi...
US based client is looking for dynamic outbound agents on a night shift in Sunninghill.Successful candidates will receive full product and systems training.Responsibilities and expectations (not limited to):Read from a scripted pitchTransfer warm leads to USA agentsMeet and exceed hourly/daily/weekly transfer target.Meet exceed Quality Assurance standards.Desired Requirements, Experience and Qual...
Sales Consultants B2B responsible for achieving monthly, quarterly and annual goals by selling to end customers in the base as well as new non-Business customers using the telephone, Web 2.0 technologies and face to face engagements. The Sales Consultants - B2B will build direct relationships with end user organizations and will work closely with the team to leverage Business resources to maximiz...
Insurance Sales Consultant CallForce is an award-winning BPO service provider delivering innovative and customised contact centre solutions from South Africa to the global market. Join us as an Outbound Sales Insurance Consultant and be part of a thriving team with many career development opportunities.Your sales experience in the insurance industry and your ability to meet targets will support y...
We're looking for a Sales Team Leader to join our professional team of sales consultants in Sunninghill, Johannesburg. The objective of this role is to provide guidance and support to the team with regards to setting up, measuring and meeting performance targets.We are aiming for speed, efficiency, increase in sales and quality service delivery that makes a positive impact on our customers in a c...
CallForce is an award- winning BPO service provider of innovative customised contact centre solutions from South African to the global market. We are seeking a motivated and dedicated Junior Dialler Administrator to join our night shift team in Cape Town. Key Responsibilities:Manage and maintain the dialler to maximize campaign performance.Collaborate and report to the operations manager to ensur...
Salary: Basic R5500 CommissionResponsibilities and expectations (not limited to):Offer professional advice to clients on long term insuranceDaily/weekly reporting on sales activitiesKeep up to date and fully informed on product comparisons and new productsBe compliant in all activities in accordance with regulations and professional guidelines and ethicsDesired Experience and Qualifications Matri...
Position Dialer Administrator (Night Shift Campaigns) Experience in outbound call center salesIT/Dialer experience (Preferred)Operational hours 1am 10amIntermediary to expert in Excel ProficiencyReporting ExperienceMust have at least 3 years experience managing a dialerSalary is negotiable depending on your experience
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